Reviews
Our NEW mattress purchase was fabulous! We went into Mattress Firm NH and tried all the comfort/support options. Researching and reading several reviews. Our sales personnel was very knowledgeable and remembered us on this Labor Day Weekend 22’! Thank You for FREE delivery and helpers to set up our new JOY of sleep & rest
Riley made our bed purchasing experience as good as it could be. He was very patient and knowledgeable about the different products. He really did care about us and even stayed late to make sure we weren't rushed. Cannot say enough about the professionalism Riley showed me and my wife.
Zach was very professional. I told him what I was looking for and how I wanted a mattress to hold up for several years with a 300 lb person sleeping on it. He should me 3 mattresses. The last one he showed me I really liked and you didn’t have it in stock. So I went with the second one he showed me. Explained everything to me and the 120 days trial period. If we don’t like this mattress we can call him and he will see if he could find the Serta I really liked.
My husband and I popped in in the last 45 minutes that the store was open on Nee Years Day to buy pillows. Zack was very gracious and honest about the various products, and was available when we needed him but also gave us space to do our own shopping. When it comes time for us to buy a new mattress, we will very likely end up here!
Amazing experience at this location. Riley, who owns the store is fantastic!!!!!! In addition, due to some miscommunication with the furniture store and someone in my family changing their mind about the mattress they wanted; Zach, another staff member at this location managed to change the size I had originally ordered and change the mattress for my family member in a matter of seconds over the phone!!! Thank You Zach for all your hardwork! Great people and customer service at this location!!
Zach was the best. He helped me pick out a mattress within my budget no problem. I didn’t think shopping for a mattress could be so easy!
I went in and the person working was great.. was very helpful .. got me what I needed and helped bring it to my car.. had a great experience. Would definitely go back.. he was a great worker and new his stuff and was helpful and nice.. thank you
Jake at the Manchester store, 932 South Willow Street, was absolutely great, helping my daughter and me with the perfect setup. His customer service is above average. Cecelia D Avelino
Knowledgeable and helpful. Guided us through the showroom, let us take our time, and did not push us in any direction at all. Ended up with a mattress that we are very happy with!
Had the best experience at Mattress Firm in Manchester!! My husband and I, who both work very physical jobs, went in to look for a new mattress. We did not know exactly what to buy and thankfully we were greeted by Jake. We told Jake our needs and our lifestyle and he pointed us to the best mattress for our needs. He was extremely knowledgeable and very friendly not a bit pushy at all!! We were in-and-out of there in 20 minutes and our new mattress will be arriving this Saturday!! I highly recommend Mattress Firm and Jake for all his knowledge and his excellent customer service.