Reviews
I recently visited MAX PAWN SAHARA, and had an amazing experience. The service was truly five-star. From the moment I walked in everyone was incredibly friendly and welcoming. They were very attentive and made me feel comfortable throughout my visit. My pawnbroker was really focused on helping me find something I like rather than just trying to sell me anything. The prices were great and I have to give a special shout out to my pawnbroker Brandon. He provided me the best customer service I’ve ever experienced in my life I highly recommend MAX PAWN SAHARA to anyone looking for a great shopping experience ! I will be back.
Went in with an item that not of everyday. Brandon couldn't have been more helpful. Professional, Kind and VERY pleased all the way around with the transaction. This store is immaculate! Excellent selection of purses, and shoes in addition to the usual offerings. This store is a true GEM in Vegas! Thanks Max Pawn and Brandon for a great experience! Will be back soon!
My recent visit to Max Pawn Sahara was fantastic. The service was top-notch and I felt like I was treated like royalty. Everyone I encountered was friendly and welcoming, and they went out of their way to make sure I was comfortable shopping . They were genuinely interested in helping me find something I loved and not just making a sale. My broker Brandon provided exceptional customer service !! 5 STARS
I’ve been coming to this place for over 10 years & that doesn’t seem to matter. IVAN has terrible customer service & a terrible attitude. This guy should definitely not be working with people. He was very rude. My family & I won’t be coming back here for business anymore, simply because of that employee. Definitely don’t recommend, there is always more/ better options. This place fell off in all categories. I’ll pick up my stuff in 30 days & will never look in this direction again. The security was even rude & not welcoming. What happened to providing great customer service?
I visited Max Pawn during our vacation from Texas and by far, they have the best luxury selections. Jess was amazing and knowledgeable and open to offering discounts. I ended up purchasing a LV wallet that was in perfect condition and authenticated.
So I was referred to come to this place as they carry luxury watches. I am a huge watch collector for over 20 years and own several timepieces in my collection. I was looking for a chronograph and saw one that caught my attention. The sales person I think “Jessica” was her name was professional and took the time to help me try to negotiate a deal for my watch plus cash to get the one I wanted. After careful inspection of the bezel and case of the watch I saw several nicks, scratches, marks etc… I respectfully asked for a further discount so I could get it to my watchmaker to fix the cosmetics of the watch as I collect watches. A taller guy in a white shirt, rudely started in the conversation saying no, we can take to our watchmaker and get it fixed, and condescending and making me feel like I wasn’t a serious buyer. Very disappointed in this staff member treating me like I had no business to ask questions or allow me to inspect the watch before I make my decision. I own over $100,000 worth of watches and this guy treated me like I was some homeless person. I spend a lot of money with other businesses and will never recommend this place to anyone again. It doesn’t matter if I come in wearing shorts and a t shirt. Don’t judge! I could of been a loyal repeat customer every week to purchase my next piece to add to my already extensive collection. Don’t bother dealing with this rude salesman as he only thinks about is his commission check. I do know for a fact I have more knowledge about watches then this knucklehead fake. By the way the watch market is “Soft” right now, you lost a potential regular buyer, I’ll take my money else where. In the watch community there is a saying “Buy the Seller, not the Watch!”
Tatiana, Rob & Tre was extremely helpful & professional. They took the time to go above & beyond to make sure we were comfortable with our purchase & answered all of our questions. They made our time in Vegas worth it!
I bought many things from them. I went into the store with cartier sunglasses that I never worn from them 2 yes ago. They asked me if I had a receipt or anything. I told them I was in there computer based We changed computers I said ok . Than they said no receipt not interested it had the box and papers . Than they said oh the lense had a scratch I said to them they were never worn by me I wear prescription glasses for many years. I will not go back . I have my suspicions now on there products where they might get them . That's why they won't take them back.
Went into maxx pawn with some items and was helped by gentleman named Steve he was very knowledgeable about these high-end items that I had. He was also very rude and had to run to his co-worker for advice do you think if you are pawnbroker you would be able to handle a simple buy. Worst experience I've ever had.. never going back
Max pawn Sahara is phenomenal. Especially Brandon. He’s awesome. Very helpful and a pleasure doing business with