McDonald's

I made a purchase through the app and was given the code which I provided at the store. The store told me their system was done and I would need to request a refund to through the app. There is no way to request a refund through the app so I went into the location and asked a couple of workers neither of which were helpful. I then called the McDonald’s customer service number where the rep at least pretended to be healthful and said that he would have one of the franchise owners/managers call me about my refund which hasn’t happened and it’s been days. The fact a multibillion dollar company can’t figure out a way to either fulfill my order or provide me a refund is a major problem. McDonald’s essentially stole my money and didn’t fulfill my order. I would suggest staying far away from this location and the McDonald’s app.

Who ever the night shift manager here on November 11th she has major attitude issues. I had an issue with an order because she wouldn’t slow down enough to take my order properly. I just want what I paid for lady it’s not that serious.

This lady at the window name Thalia cussed me out for not knowing what kind of drink i wanted with my meal after telling me they are out of hi-c fruit punch. I was getting food for my pregnant wife and she wanted fruit punch so i called her really quick to figure out what she else she wanted and Thalia yelled at me to pull over saying that there is 1 car behind me. I gently apologized and pulled over and went behind the car that was originally behind me. When i got there she ignored me and i had to wait 5 mins in silence for her to take my order with extreme attitude. Maybe i was there when the store was closing and she got irritated, or maybe she was going thru some personal issues in her life. Who knows? I mean, i get it, can’t be nice to ppl ALL the time but man i never knew id get yelled at mcdonalds drive thru by an employee. Its okay Thalia, life is hard sometimes and unfortunately it reflected in your customer service tonight.. but i didnt do anything rude instead i killed you with kindness. I hope you find peace and tranquility in your life.

Drive thru is horrible they wait on one line only 8 cars placed order and still didn't get knowledge to hold. Had to go inside to order and that took another 30 mins on top of the 30 mins we wait on in drive thru. If they can't work both lanes shut one down. Better yet shut the store down so you can retrain the whole store that might help.

Drive through is not my style, staff was talking to customer in call and we didn’t know if she asked us to wait or she was talking to us . After placing the order they gave what we ordered. Overall not bad.

Ordered McDouble no mustard add Mayo. The level of disrespect and disregard for other people’s food is INEXCUSABLE

Beware- avoid this location at all cost. The quality of service and food has dramatically changes in the last 2 years. Today was my last time orderimg from here. I have recived orders with missing items, burgers reaheted in the microwave, raw meat, its ridiculous!! This location is close to my home wich is why I continued to go there but I'd rather go somewhere farther where my order is made properly. Here a pic of what I got today.

Best to make cold coffee drinks ! I go to this MC D for this cold coffee drink none others they don't really know how to mix the drink. If I can do it at home any MC D can but no! Keep it up guys!Food: 4/5

This is definitely an employee review instead of the company. A person represent the restaurant and this person needs to be train in customer service. This is not the first time but the second time that this employee has shown poor customer service. The employee was at the drive thru in the register 9/18 at 2040. Please address this accordingly. Thanks.

This is a McDonald's that you want to go to because the future of our economy is across the street Charlotte Catholic high School where Chris Leakey once a dominant high School quarterback who I had the chance to throw a football with in Myrtle Beach while he was on spring break his senior year is definitely worth going to you want to see the direction of our youth this is the McDonald's to go to they are on highway 51 in Charlotte North Carolina please stop in during the hours of 12:00 to 4:00 and look at the future they are some very intelligent students there they look very studious I am going to have something bad to say about one of these reviews just give me time I haven't come across one yet