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Reviews, get directions and contact details for McDonald's

McDonald's
Address: 621 Broadway Ste 635 , Newark 07104, NJ, US
Phone: (973) 482-3002
State: NJ
City: Newark
Zip Code: 07104


opening hours

Monday: 06:00-02:00
Tuesday: 06:00-02:00
Wednesday: 06:00-02:00
Thursday: 04:30-04:00
Friday: 04:30-04:00
Saturday: 04:30-04:00
Sunday: 04:00-02:00


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Reviews
They did not give me my complete order, I made 3 order of chicken deluxe and my order was missing fries whet back to made a complain and they were yelling at me and husband, this is not fear to the customer. People should be aware of this Mcdonald at Broadway and check their food properly before they leave drive thru. Those staff there are thief.
The worst. Attitudes. Cold fries..twice!!!! The clerk gave the cleaning guy my order in the middle of him sweeping the floor, to bring to my car. Unsanitary!!! 2nd time....the order was still wrong. Food wasn't good at all. Won't be going back.
Terrible service through the drive by. They threw out food into the bag and it isn't the first time. I use to come here alot as a kid, but growing up it got worse. I hope their employees can have better customer service. And don't throw food everywhere.
Avoid this place at all cost. I ordered a double hamburger with onions, pickles, ketchup and mustard, but received a single patty hamburger with onions, pickles and ketchup. When I called the store to inquire about this issue, the person on the phone insist us to return to the store for a replacement. It’s a 30 minutes trip for us. We obviously did not return to get a replacement. I’d rather go to a burger king, than this place.
As a frequent customer of this McDonald’s I am furious that you have your workers working under a heat wave with no type of air conditioning. I walked in to order with my kids and had to take my order to the car and eat in car which was very uncomfortable with 4 kids bet way better than eating in a place where it was difficult to breath. If you treat your employees like this than this is the reason your customer service in this locate is poor. As a franchise you shouldn’t be involved in this type of business never the less in any type of customer service business. I will not be returning to this location as my money is worth more to other businesses and their employees. I hope this is read by as many and do not support this location we have to stand up for the elderly and more kids that work their.
Customer service is the worst! So unprofessional every time. Lunch menu is up and when I asked for a kids meal they said they only had breakfast! And their excuse was that the menu change by itself! They don’t give you your complete order all the time always missing somethingthey rushed you like if you’re getting something for free! MCDonalds you should do best
The time I was there very busy. I ordered the a new cheese cake, so I had to wait. I didn't have to wait to long. A associate brought it to the car.
This place is terrible managers have the worst attitudes. I was there around 9 getting food w my mom when she asked the lady to give Us barbecue and ketchup and then she said oh no ketchup and buffalo and the lady aka the manager goes “ don’t start with a attitude which one is it” nobody was giving attitude but her. Most deff should Quit if she doesn’t like her Job ain’t nobody ask her to work at McDonald’s that’s a her problem not the customers‍ I Hope somebody rocks her it’s well deserved sadly my mom couldn’t get to her gotchu next time tho baby girl
Extremely frantic McDonald’s for no reason. They make people park instead of waiting at the drive thru. The line is minimal and happens at every single fast food place you can think of in NJ. ITS OK to have a line. People will wait. Food was good thank you
Mediocre service at this location. Huge language barrier as most staff are not fluent in English nothing against them for this but they do give very poor service<b>Food</b>: 4/5
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