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Reviews, get directions and contact details for McDonald's

McDonald's
"We are monitoring all local, state and federal regulations to provide customers with contactless ordering options. While some restaurants may have dining rooms open, others are serving customers through the Drive Thru, with Mobile Order & Pay on the McDonald's App, and with McDelivery®. McDonald’s remains committed to following the data and science with safety as our top priority. In response to the CDC’s guidance, crew and customers will be required to resume wearing masks inside U.S. restaurants in areas with high or substantial transmission, regardless of vaccination status. Masks are always required for customers and crew who are not vaccinated. In addition to performing deep cleaning, safety shields are also in place for protection."
Address: 13158 Ford Rd , Dearborn 48126, MI, US
Phone: (313) 581-5680
State: MI
City: Dearborn
Zip Code: 48126


opening hours

Monday: 00:00-00:00
Tuesday: 00:00-00:00
Wednesday: 00:00-00:00
Thursday: 00:00-00:00
Friday: 00:00-00:00
Saturday: 00:00-00:00
Sunday: 00:00-00:00

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Reviews
Terrible service. Wait in drive in line...no one takes your order. Don't worry McDonald's, your profits will not improve with your feeble 5 dollar value meal campaign... you'll save money by once loyal customers not returning EVER to ANY McDonald's, based solely on your terrible employee's attitudes, attention, and service! Which, you may then replace said employee's for an even lower starting wage employees, thus saving you money!
Didn’t even put the pattys in the cheeseburger and took at least a hour for me to order horrible customer service this place should be shut down!!!Food: 1/5
Poor manager. If I don’t ask for my order I’d never get it. Waited 15 mins and it never showed up on the screen after ordering on the kiosk. It’s a joke. Too much horse playing and not enough attention being paid. Door dash shows up looking for an order and they didn’t have it. Again, poor manager who had to resolve other peoples stupidity whom are supposed to know what they are doing. Some advice, close down for a week and clean house. Recruit a whole new team and start over. This is a joke… had to give it 1 star but id give it 0. Sorry but its the truth. Poor manager…
The store was clean and the staff were very nice and cheerful. The only delay was a very short wait for the Sweet Tea. But it's a good deal to purchase the "McDouble" and get a second one for only a dollar. They have ample parking and are handicap accessible. I would certainly go there again. Masks are optional at this time. Rick Zorn Features: I must confess to not paying to much attention to it. Parking: Plenty of available parking at the location. Kid-friendliness: What McDonald's doesn't take care of the kids? Wheelchair accessibility: The store had plenty of room for wheelchairs and/or walkers.
The people who work here Monday thru Friday in the morning are the absolute best seriously the back cash order taker and the drive thru handler see me every day and don’t judge me lol
I got to admit I was pleasantly surprised and shocked and fresh food and especially fresh hot crispy perfectly salted french fries. I have had the worst luck at this McDonald's especially through the summer I stopped going and finally decided to try it again because I was in the neighborhood and it was on point even the customer service from the teenagers that work there very pleasant and friendly. Usually teenagers at fast food restaurants are hot mess and don't care about your service or how they even present the food. There was napkins in the bag without me asking am I order was correct. A lot of people say oh it's just fast food but at the end of the day if you pay your money you want your food fresh and a good quality and customer service done right. I have a huge respect for the food service industry is actually one of the hardest jobs I ever worked in my life when I was younger. Standing on your feet for long hours trying to make sure your drawer don't be short or over, trying to count the drawer down trying to open trying to close cleaning those grills, mopping making sure the bathrooms clean and that can especially be trying. Trust me I understand it's a lot to work fast food and then to deal with customers that are rude nasty want to fight you that will come back later and try to fight you bring a family. I get it I got it fast food ain't for everybody however if you choose to be in the restaurant profession then you still have to maintain professionalism and cleanliness and fresh food. So when I see people at fast food industry jobs I do give grace however some are plain nasty the food is trash and they deserve a poor review. But this McDonald's was on point and has been on point the last month for me. Keep up the good work. ‼ This McDonald's has made exceptional improvements and they need to be highlighted and I definitely recommend everyone going to try them out.
There should be a Negative star selection for this location I ordered food and 3 Medium Mango pineapple smoothie I received 2 small and one medium and yes I was waiting for 15 minutes on side so after showing the young lady that I paid for all 3 medium took back the 2 smalls 8 minutes later a guy brought me back 2 mediums what you see on the right of the picture all they did is exchange the cup size. 0 for customers service never again at this location.
Okay to start off with when i say this patty was raw, it was disgustingly raw. I’ve never seen a burger like this especially them serving me their most expensive and newest burger. I’m in disbelief with what i received. Luckily i didn’t eat the whole thing but when I dug my fingers throughout the whole burger to ensure it was raw, it was raw. If i had to give a percentage on the rawness through the burger it was over 85% raw, uncalled for and very unsafe!
Worst McDonald's in Detroit area. Drive through service sucks. Nobody in line, told to pull up, then have to wait 10 minutes until they get at least 2 more customers before they bring your food. 2:30 in the afternoon. Another time, 1st in line, ended up with 6 cars waiting, then they started serving out the window before they bring your food.
The drive through staff were very unprofessional and when I ordered my drinks they tried to give me a drink without a lid very poor experience here and probably won’t go there again and very poor language that they should not be using in front of customersService: 1/5
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