McDonald's

UPDATE: This McDonald’s location is great! The food is delicious and I love the remodel! The cashier was acting mean, but it was obvious that he was joking and being funny. I also really love their cool Halloween decorations! A few minor complaints that I have with this location are that the dining room seems a little smaller than it used to be and the chairs are mounted into the floor, so you’re not able to pull them closer to the table. I also don’t know why they play Jesus music in the lobby, but it doesn’t bother me. All in all, our experience was awesome and we’ll definitely go back to this location soon! Vegetarian options: Has some vegetarian options on the menu, but not a lot. Parking: Has lots of parking. Kid-friendliness: Has an indoor playground for little kids.

They messed up my order and I told them I wanted a fish sandwich and the lady rolled her eyes and asked for her manager . He told me that they only charged me for a cheeseburger . I said , "that's fine I'll pay the difference . " Then the young manager rolled his eyes made a sigh and walked away . So i waited for my fish sandwich. When I drove off this is what I got. I'm sure they spit in my fish sandwich. But what blows my mind is I wasn't even being upset with them that they messed up my order. I was willing to pay the difference and this is how they treated me.

Not kid friendly I found a wax weed thing in my frys that I was giving to my kid and I Was eating towards the bottom of the box I pulled out a thing that look like a wax piece to the top of a weed pen it was very sticky I even almost eat it with my fry’s I went in the store to let them know and they were extremely rude about it would not recommend eating here they will be lucky if I don’t sue them

This is our local McDs and the people there are what stands out to us. The food is standard fast food fare, so the star rating are for the fine folks who work there. Always, always great service with genuine smiles.Food: 4/5

This is my favorite McDonalds. Not only because it is within walking distance, but also because it has the fastest McDonalds drive thru in town! I like to use the app and order ahead. Great deals, and simple to use.Food: 5/5

In my opinion this is one of the nicest and fanciest McDonald’s in Albuquerque. The cashier lady was so cute, she surprised me with an extra small fries and this really made my day. Thank you! They work also fast, I’ve never had a problem here.

The cashier was chopping her chewing gum while she was waiting for my order. I could here everything in the store, very unprofessional! I came up to the window, first thing I saw was a red bull sitting in sight. Cashier asked again me about my order. Quarter pounder deluxe, no cheese, no mayo, no mustard. I said yes. I handed her my card, she then handed it back after running it qith receipt and then looked away. I was like ok, guess I move foreward. Drove up to second window, food was handed straight away. I checked the bag, looked like what I ordered. Drove home. Got home, my husband's quarter pounder with cheese and 6 nuggets qere correct. I opened my boxed quarter pounder, wrong! They made it with extra cheese, extra mayo, extra mustard! I scrapped it off, can't eat it! Tried calling McDonald's to let them know it was made very wrong,no answer. Threw it in the trash and made myself a samwich. Called the next morning and afternoon, no answer. Went to website to let them know what happened, gave me a code for a free pie. First of all, this was a $6.00 burger that was horrible. Not only was it made incorrectly but, meat was not cooked correctly. Very pink, which to me says raw! And the worst part, is i was stuck with it! I wasn't going all the way back to have them remake it. I just won't go back ever! Guess the news was right, thats what happens when there's no adult's making sure the business isn't being run into the ground. And when did McDonald's start selling red bull?! Oh, they don't! As far as I know. I am so over it! My samwich i made myself was cooked and made correctly! I think I will stick with that for now.

I was told the manager raised the prices again. Paid 1.70 for a plain bisquit. Insane. I know poor people will still go because they think they have no choice. Sorry for them. TIme for me to get some frozen bisquits and cook them myself. Terrible.Service: 5/5

Customer aware. You may not get exactly what you order from this location. I placed a mobile order and went to pick it up through drive thru. I chose the pickup via drive thru option on the phone, but was told they couldn't find my order. I told them the order code quite a few times and they said they finally found the order and asked me to pull over to the next window. There I was told because it took too much time to locate my order, they had to let me go to the front door to pick it up. Okay, so I drove and parked at the front door but no one was there. Actually the door was locked and no one was allowed to get into the dine in area. When finally someone came out with a brown paper bag to greet me, I found out that was not what I had ordered, not even close. They had no idea what I ordered and needed to look at my phone. I also had to switch pickup option from drive thru to in store. After waiting for another while, they finally got the correct order out. This is definitely the longest drive thru I have ever had. But surprise didn't end here. When I opened the deluxe crispy chicken sandwich, it was definitely prepared in a hurry without any quality control. The slices of tomatoes are missing, not to mention the noncrispy warm only chicken inside. Terrible experience. This is not the first time I ordered deluxe crispy chicken sandwich from McDonald's. Other locations are doing well, but this place is definitely the worst by far. Not only couldn't they get your order correct, but gave you the food of inferior quality compared to other locations. Avoid the Harper location when you have a chance!

Lady taking order was in a hurry keep cutting me off while I was trying to order. Of course they got my order wrong. Food was not fresh, my mcdouble cheese was pretty old and and fries tasted and looked old. Not coming to this location any more.Food: 1/5