Reviews
We’ve picked up and dined in here several times and usually had a good experience. Not tonight, and we are never going back. I placed an order for pick up and was told 20min. I arrived as the order should have been ready. It wasn’t, it’s Friday night, busy, that’s a good thing! What’s not good is that I stood there waiting for another 30min for the food. When I finally got home, I discovered that they left out part of my order. I call to report this, and the woman tells me that they don’t offer sushi appetizer on the menu (they do, look it up). It was the first thing I had ordered. So after arguing with me about the existence of the item she concedes she made a mistake and offers me money off the bill. With respect I explain that’s kind but that I don’t want the money off, I want my food, I’m hungry! So she says she’ll make it for me and I can pick it up and it will be $5 (a $3 discount). I might be wrong, but when a restaurant makes a mistake, it’s my belief they should make it right. Deliver it and don’t charge me for the item. She yells at me that I want her to drive my food to me for free and the food should also be free? And says no, you can come pick it up and pay. For the record, the sushi is decent, not best I’ve ever had, but I do prefer it to Green Dragon in town. But after such rude customer service, I will never go back. If you don’t mind waiting for twice as long as you’re told for your food, having your order be wrong and screamed at about it, and having to pay for your replacement food, then by all means go to Mei Sushi. I’d rather drive to my standby in Lodi than deal with their horrendous practice. Shame.
1
9 years ago (23-02-2018)
For long time Mai Sushi was known as a resonantly priced place with decent food. Recently they everything grew smaller and they start using sub-prime ingredients.
2
8 years ago (21-03-2018)
It was good the sushi is nice n affordable buttt the waitor takes sooooo long to come back to your table so as soon as she comes the first time make sure you know what you want ciz that lady isnt comin back for another half an hour or 40 mins.
3
9 years ago (26-01-2018)
Nice place with tasty rolls and fast service.
Small but not that busy and not overpriced.
Interior looks authentic and clean.
5
9 years ago (05-09-2017)
A small, cozy place with GREAT food. Best sushi I've ever had.
5
9 years ago (11-09-2017)
