Mental Health Institute-Memphis

This place has its pros and cons. What I will say is that the employees made sure that I was taken care of and safe. The other patients were wild and violent. The facility is so old and raggedy. I was in a room with three other women and they left before me. I stayed in that cold room for over 13 hours before I could see a therapist. A nurse said that I may have to stay for a week since I tried harming myself, luckily I only stayed that day. I told myself I would never come back here I wasn't as crazy as I thought I was.

I was taken to this institution on 11/22/22. No one would answer my questions. I was forcibly given a contraindicated Zyprexa injection, when I didn't have psychosis, and am still dealing with its negative side effects. 3 technicians were engrossed in their cell phones, and ignored patients. The conditions are unclean, hostile, inhumane, and unsuitable for an animal. I'll be dealing with the PTSD I incurred there for a long time. Shame on MMHI. This place makes "One Flew Over a Cuckoo's Nest" professional, caring, and like the Ritz Carlton. MMHI must be shut down immediately. It's a great disservice to any human being. Memphis can and must do better.

The most traumatic experience I could ever experience in my life was at the hands of the so called caregivers of MMHI. Pathetic , rude and racist. MMHI should start screening before hiring such people.. absolutely disgusting and heartless individuals at a place where the patients are expected to recover but are left otherwise probably with a scar in their memory God save people from even approaching this place. ..

This is the best the ticks in my bed kept me company on the cold nights since they couldn’t pay the bills

Spent the first 3 months of my 11th year in here waiting for a bed somewhere else. From a child's point of view I was terrified but the staff gave me comfort and treated me like one of their own children. If it wasn't for them I wouldn't be where I am today.

It seems like most of the people who work there lied on their resumes in order to work there. They do not care about your mental health. They did not like the fact that I was very self aware and could articulate myself properly and realized it would be more difficult to take advantage of me. I was diagnosed with multiple things including an alcohol based disorder even though I consume alcohol very seldom when I questioned this to get a better understanding of what was going on the nurse stormed out with an attitude and they locked me in a room with other patients that where there was urine on the floor as well and brown stuff all over the walls. When I asked them to let me out they refused to listen to me. When I tried to communicate with them like mature adults they refused to listen to me. When I raised my voice slightly 5-6 people stormed into the room and held me down and injected me with an unknown substance via needle. Then they proceeded to “reassess” me when I could barley cling onto my consciousness. I was locked in that room from around 7am to around 5-6 PM. Didn’t feed me.

Worst mental Institution Ever. Very rude and Do Not Care About Patients . Will Be Suing If Something Bad Happens To My Mom . They Turned Her AwaY TWICE ! Staff Is Horrible

The previous reviews are correct. Extremely poor service and a disturbing place, trying to get information to help a family member that was admitted. Transferred all over the place, no one can give a straight answer. Dr denied my family member medication they had been taking since they were 7, with no other solution. What kind of dr cuts a patient off life long medication that effects brain chemistry cold turkey? Their website states you’re allowed to bring personal belongings and there’s visitation, due to COVID apparently both are now no longer allowed, and my family member was told he is not allowed to make any phone calls for his duration of stay. Avoid this place at all costs, shut this place down or provide adequate service.

I have a family member who has been treated there a few times over the past 20 years for BiPolar disorder. He has always gotten better. I appreciate the fact that they are there. It truly is a crisis center. We all, myself included, need to keep a better eye on our loved ones and try to prevent a full blown crisis.

This place is disturbing. I have been trying to contact a family member who was admitted. Being out of town, the phone is the only option. I have never encountered such poor service in my life. The staff is extremely rude and short tempered as if my concern for my family is a bother to them. Extremely disappointed and worried about the care they can provide if they allow their support staff to behave this way.