Metro PCS

I've been here a few times and each time it's been the best experience I've had at any phone place. I would like to give extra thanks to Kevin I believe it is whose helped me nearly each time I've been here. He's so friendly and has a great attitude, and made me smile each time. Makes me feel welcome and not a bother. I had quite a few questions once and he was very patient and took care of everything with a outstanding customer service. I work retail so I understand how hard it can be sometimes. I think the best employees are here. I ride my bike around and this one is not exactly in the easiest ride to get to and from but given the exceptional customer service I like to come here when i have a question or just need to pay my phone bill. Keep up the good work and customer service. Thank u.

Terrible. As soon as I walked in the store it smelled like the employees just smoked marijuana recently in the back of the store and when I asked for a specific phone they didn't have it but another model, so I decided to take that one instead only for them to tell me they didn't have that one either. Metro needs to do something about that store. The professionalism in there is unbearable. I just read the other reviews as well. No it's not the public, it's the employees smoking. There was no one else but myself in there.

Came in to change service providers. Shawn was so helpfull and patient to get our numbers brought over to Metro. The young girl that was there was so nice she gave us 2 cases for our phones and gave us a discount on the glass protectors for the screen. They helped us put all of our information back on our new phones. This is truly a great location and we chose the right people to help us. Than kyou for everything Metro by Tmobile Rancho Cucamonga.

My favorite Metro around! These people are awesome. Walked in because my phone had gone out since I dropped it in water and they told me I was eligible for an upgrade. Thank you to the kind and knowledgeable staff for hooking me up. Will definitely recommend people here.

I love this location they are extremely helpful especially "Vernice" she was super patient to help me with my phone situation I had with my phone today. I always appreciate great help thank you .

I went in today to open up a new account, I was assisted immediately by Bray. He was great super professional and efficient. Told me of all upgrades I was eligible for. Overall a great experience for my first time being at this location.

I highly recommend this location! I won't go anywhere else, these guys are awesome, so friendly and helpful. I am so happy I switched from Sprint to MetroPCS. Now I actually get 4G LTE full bars on my Galaxy S5, I was only getting 3G with 2 to 3 bars with Sprint and when I complained after spending that much money on a phone they could not care less as long as they got my $100 a month!!! These guys actually care and made it so easy for me. I only pay $55 a month now with unlimited everything and no contract. And I'm loving it!

Best service EVER from a MetroPCs store. I went in here cause I bought a defective phone in Arizona. These people here were so nice and they went above and beyond to help me. In fact they gave me the BEST service and GREATEST deal. Even tho they didn't have to. I respect them AND RECOMMEND this location, MetroPCS Rancho Cuamonga is the BEST on Arrow rt and Archibald.

this a way overdue review! Love them all here. They sold me a phone and I dropped it, it was the 2nd day. Thank god I had insurance they helped me get a new phone within 3 days. They gave me a loaner in the meanwhile . Wow who does that' it's not even a MetroPCS policy but these guys here are too cool for school! I recommend this location on 9755 Arrow to EVERYONE.... Byt he way, Shawn T, Kash, Kevin and Kimberly, I LOVE the help you give us customers. See you soon.... They are the reason I stayed with MetroPCS service

This is my favorite location to come to. Everyone here is so nice and helpful. I'm writing because, unfortunately, I witnessed appalling behavior and verbal abuse from a customer during my last visit where I upgraded my daughters phone. People are ridiculous! Honestly, they are lucky the employee didn't call the cops...shoot I almost called the cops! Instead they handled it with grace and did their job the best they could under the circumstances. I read the other reviews, and I'm literally shocked about what some people are saying, these people are far from rude. If anything I have to commend them for putting up with entitled, low lives everyday just because they are on the other side of the counter and wouldn't bend over backwards and possibly lose their job for them. BTW my 11 yr old daughter witnessed this grown man throw a fit and spit imbecile insults at 20 yr olds as well.