We monitor this page from 7:30 am to 5:15 pm (CST) Monday – Friday, but we ask that you avoid posting account specific information. To discuss your account, please call 402.554.6666. To report a gas or water emergency, please call 402.554.7777.
We monitor this page from 7:30 am to 5:15 pm (CST) Monday – Friday, we ask that you avoid posting account specific information.
To discuss your account, please call 402.554.6666 or toll-free 800.732.5864. To report a gas or water emergency, please call 402.554.7777. For media & journalists, please call: 402.504.7007.
Never post your account details to any social channel.
We ask that if you leave a comment, keep it constructive and respectful. While most comments will remain posted if they are on-topic and not abusive, inappropriate comments – including profanity, insults, or personal attacks – will be deleted.
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The Nebraska Legislature created the Metropolitan Utilities District in the early 1900s as a political subdivision of the State to provide water and natural gas to the metropolitan Omaha area. The District is governed by a board of seven directors, elected by our customer-owners. The board meets the first Wednesday of every month.
Today, we are the only metropolitan utility district in the State of Nebraska. Our strength lies in being a public utility, customer-owned and governed by a locally-elected board of directors.
As the fifth largest public gas utility in the United States, we provide a product and service at rates that are lower than area investor-owned utilities.
We serve natural gas to 227,106 customer-owners in Omaha, Bennington, Fort Calhoun, Springfield, Yutan and 85 percent of Bellevue.
We also provide safe drinking water to 211,623 customer-owners in Omaha, Bellevue, Bennington, Carter Lake, LaVista, Ralston, Waterloo and the Papio-Missouri Natural Resources District (which supplies water to Fort Calhoun). In addition, we maintain nearly 27,000 water hydrants throughout our service area for fire protection.
Besides providing natural gas and water to customers in the metro area, we’ve used natural gas vehicles (NGVs) and compressed natural gas (CNG) fueling equipment in our operations since the mid-1980s. Our fleet of more than 300 vehicles includes over 100 NGVs.
Our mission is to provide safe, reliable and cost-effective natural gas and water services to our community.
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