Midwest Cobblers

This place does a good job. The prices aren't the cheapest but they seem to know what they are doing. They got a stain out of my suit jacket that I forgot to even mention to them and had been to a different dry cleaner who failed to remove it. The staff are also friendly from my experience. I went in once to get shoelaces, and the guy behind the counter had me take off my shoe, took out the lace, got a measurement, and replaced the lace for me. Great service.

Did a great job getting new soles on my shoes with a quick turn around. He even polished my shoes for free and they look better than ever. English is not their first language so be patient and ensure you are communicating clearly.

Wonderful and friendly! Realized I was down to the metal on my heels as I was headed into work this morning, so I called them up to see if they could replace my heel on my pumps. $12 and 10 minutes later, I was out the door! They even gave a quick wipedown and polish of my leather pumps before giving them back. Professional and quick - I will be bringing all my shoes here from now on!

Great prices & friendly service. Ignore the old reviews they are from 7 years ago. Give these folks a chance. They brought our boots back to life & charged us half of what another cobbler had quoted.

Took in three items to have looked at, a vintage suitcase for some broken elastic, some boots to have altered, and a gun holster to have sewn and polished. They told me it would be weeks wait. Came back one week later and the kid forgot about all the items! WTF? He told me to come back the next day and it would all be done. Picked up items the next day to find not all of the elastic in the suitcase replaced, gun holster sewn but only half polished, and the boots weren't even touched. Charged me $80+ for all the "work". Take your money and your time elsewhere.

As others have mentioned, the woman at the front desk is quite rude. I brought in a belt for resizing and was told they would have it ready by Saturday AM - came in Monday around noon and it still wasn't ready. No apologies, no notice that my things would not be ready, just a "it will be ready when it's ready, we are busy".

Used them for a leather ski glove repair. Not the most friendliest people in the world, but they did a nice job and on time. Now bringing in some pants for alteration. Would recommend.

Rude and nonexistent customer service. I took in a pair of shoes to be repaired. The woman told me they could not be repaired and by my waiting so long to bring them in "You have ruined them!" When I questioned her if there wasn't any way they could be fixed, she said she'd have to have the "shoe repair guy" look at them. So first she says it can't be done, but then apparently she's not in a position to decide if the repair can be made or not.

I am so pleased with everything I have had them do for me; I.e. Alterations, shoe repair/soles, dry cleaning & laundry! Amazing people work here! So nice and friendly!