Mitchell Pest Services

This company is very professional and I would recommend them to anyone. Chelsea was very helpful upfront and explained the whole process. When I was ready for the service she was able to schedule me quickly the very next day. Jordan and Russ came out to the house and were very professional and explained everything throughly inspecting the whole house and property. *Update 8.14.22 There is definitely a problem with customer service. There was a miscommunication on the second follow up visit a month later. I also received a bill in the mail for the first service that was already paid, had to call and have them fix that. I feel this issue could have been fixed easily by someone rescheduling me when I had a day off from work next so they could come complete the full service promised and that was also marked on the invoice that I paid. It seemed she wanted me off the phone quickly and had no experience dealing with issues like this, nor do they send reminders. This happened because my gate was locked, something I explained to them from the beginning. No one called me back to fix this and even sent a note to the office with my payment explaining what happened, no one reached out to me, they cashed my check anyways even though the full service was not done. I should have known something was up when I got numerous texts to rate them on Google before any services had been completed about 10 minutes after calling them for the first time. Unfortunately, will not be using them again for anything. Had no problems with the techs that came out for the service, only the office staff dealing with admin, billing and customer service.*Update 8.21.22 Received a phone call from Jordan from the company offering to try to fix the issues that happened. Thank you, I really appreciate that, that says a lot. If I need services in the future I will try and reach out to you.Services: Termite inspection

My experience was great. The woman that came out was great. She was thorough. I had an issue with mice last year and since she treated, I have not seen anything I would highly recommend Mitchell’s pest service.Services: Bug & insect extermination

I felt his presents was professional the initial spraying took place throughout my home I’m pleased but it’s to early to give a high review of the service provided.Service: Cockroach extermination

Ebony came out to treat for roaches and she was very thorough. We were a little disappointed in the previous treatments by someone else hence the 4 stars, but she made up for it and we are hopefully on track to get rid of them. The previous individual that came out might just need some more coaching on how to treat for roaches.Service: Cockroach extermination