Mitchells

Always exceeds expectations in product selection and service...??love it🤠
5 7 years ago (13-04-2018)

Top notch quality and customer service. Always a pleasure to shop with the Mitchell family - and Mitchell's family. Thank you for many years of delivering nothing but the best.
5 7 years ago (29-12-2017)

Jack Michell’s employees clearly haven’t read his book ‘Hug you Customers’. On two separate occasions my husband and I have gone in to shop and not one person greeted us or asked if we needed assistance. It’s not that they’re busy by any means, they typically are talking to each other or just standing around. I’m curious if it is because we look like we’re in 20s and the sales associates don’t take us seriously. Whatever the case may be, I will never be going there again.
1 7 years ago (07-12-2017)

Thieves plain and simple. DO NOT BUY FROM THEM.
1 7 years ago (15-05-2018)

I have shopped at Mitchell's many times. It has a well curated selection of clothing, fine jewelry and accessories. I am a huge fan of their buyers. However, their customer service in my personal experience is beyond reprehensible. Bill Mitchell wrote a fabulous book about his service philosophy. Unfortunately members of his staff are unable to meet those standards (or even moderate grace). I go into the city to shop where I know I will be treated well. And I use the Net-A-Porter personal home delivery service (which has basically the same selection but broader). I do not recommend this establishment. It is really a shame that Westport has this lovely store that is ruined by a handful of employees. Go elsewhere.
1 8 years ago (04-06-2017)