Modern Window Fashion

Ken and his team set up the blinds in our house and they’ve done a great job. Ken worked patiently with me on endless options and in the end, they came out beautifully. I'd definitely recommend their work.

Please don’t ever go here!You might think you getting a deal but customer service and communication is poor! We ordered blinds for over a month now was told we will receive a call once they have arrived, we never got a call that the blinds has arrived. We had to call then was told they have arrived. When we got to the store to pick up all five blinds two had broken clips, it’s had now been over two weeks now and every-time we call the inquire about our blinds it some excuse and it’s even to the point she hangs up the phone on us as we are speaking some type of customer service. I told her okay since we can’t get our blinds let me have my money back for the two blinds she hangs up the phone phone. I get things take time but there no communication of any kind about going on ,there’s no type of apology because it’s not out fault those blinds were broken when arrived. Thank god we checked before taking them home. But this is ridiculous!!

If you are looking for Hunter Douglas blinds in the Queens area Modern Window Fashion is the place to go! Great Service! Ken was very cordial at our initial site visit and took time to go over our options. Everyone at the office in Flushing was very helpful as well and they worked with my wife and I on the pricing. We are extremely happy and would use them again for future needs!

Ken and his team set up the blinds and curtains in our apartment. The job was done very well, and the final installation was clean and aesthetic. It has been over a year since then and there haven't been any issues. The communication at the beginning was a bit slow at times, but I'd definitely recommend their work.

I visited this store once and found that the service attitude is very bad, and there are some discriminatory phenomena towards customers.

installed new carpet and curtains for our rental apartment. we paid for premier materials and didn't feel cheated by the quality of their products. the owners were very nice and polite and courteous and were willing to do a lot to accommodate our wishes and whims.

Fair price and good service. Ken and Jay were pleasant to deal with. I would gladly do business with them again.

On Saturday 1/30 evening, my houseguest called me from my apartment while I was out. He told me he couldn't leave the apartment because the door was stuck. First I thought he was high. Then I realized sometimes the downstairs door sticks and to just pull the knob hard. As a backup I texted him my super's #. I didn't hear from him after that and assumed he figured it out... Little did I know that I would I find out about 8 hours later that he was talking about the door to my actual apartment unit. Cut to: 4:30am. And I'm loaded with haggis don't ask & booze... I'm also all loaded up with a 'to go' bag of Turkish Bereket goodness, salivating at the thought of digging into my doner kebab etc as soon as I get home. I get to my door and discover that my key's not opening my door. And my houseguest has been stuck/trapped inside all night. Buzzkill. My friend, who's still awake, hears me and tells me he can open the bedroom window to let me in. Over the roof, down the ladder to the fire escape, and in through my bedroom fire escape window in the rain! I go... Once inside, I try to unscrew the doorknob, but the door still won't open. Hungry, drunk & tired, I decide to wait til morning to call my landlord/super/etc. Sunday morning comes, my calls/pages are made, and all I hear are crickets. I'm getting nervous because I have to be at work later & the claustrophobic factor just isn't cool. After researching ON YELP, I call Jay from Lockbusters... and he says he can come by in about an hour. He shows up ON TIME and immediately goes to work trying to figure out how we got locked in/out. He realizes he has to drill the cylinder where the key goes in order to open the door and finally the door swings open. He didn't even flinch at the sight of me hungover, looking like a hot tranny mess from the night before with my smudged makeup and crazy hair. Bless him. Long story short: Jay salvages my lock just had to replace the cylinder and tells me I was "very lucky" that the lock mechanism was still intact/working because they can be expensive to replace. He was GREAT: prompt, courteous, very knowledgeable, honest, not a rip-off... I highly recommend Lockbusters-- they made an unfortunate experience a good one, were incredibly competent, reliable and are totally on the customer's side. I'm not sure they take credit cards, but when I asked Jay how he preferred payment and mentioned cash, he said cash was great. There's no one I would've been more willing to go out into the cold hungover as hell & homeless-looking to an ATM for other than Jay. I even slipped in an extra $20 tip because he totally made my day. And I don't usually hug strangers but his presence was such a relief, it just felt it was right when saying goodbye. Lockbusters rule. Seriously.

Great customer service and good price. Got everything we needed for the house.

Good Price, A little messy on workflow and management but overall quality is good.