Reviews
Unfortunately, I've removed my 5 star review and replaced it with 2. Years ago this location was a shining example of what Moe's aims to be. Now, it's nothing but a horrible experience and bad food. It has been slowly declining, and my latest visit was the worst. No "Welcome to Moe's!", slow, lazy, unfriendly service, and burnt food. The chicken, bacon, and mushrooms were all charred beyond any acceptable levels. Really, this is impressive considering what they once were, and how delicious other Moe's restaurants are.
2
7 years ago (23-05-2018)
Ordered lunch from this location, entered it myself via phone/online ordering. It was prepared incorrectly, which wouldn’t be an issue except I was made to feel I was falsifying that my food was made wrong, questioned why I didn’t call them in advance (per a very rude manager). The cook replacing the order was just about as rude as the manager as well.
Do yourself a favor and avoid this place. Many other places in the area to grab a bite to eat at, with FAR better service than Moes
1
7 years ago (18-05-2018)
Great food! Service has declined somewhat over the past several months. This location currently has reduced hours of operation, closing at 3pm. Apparently (hopefully) they are retraining the staff. There's no reason for 10 minutes wait time before you are able to place your order when there are 7 people in the food prep area, such as was the case yesterday afternoon at 2pm. One couple ahead of me walked out. I almost followed suit, but I was hungry for Moe"s. I hope they get their service up to speed.
4
7 years ago (20-02-2018)
WELCOME TO MOE'S....I may have felt a little too welcomed. I have been to this Moe's location a few times over the last couple years and it has only declined. The employees were far from welcoming. When we walked in there was only one person at the counter, and then all of a sudden 6 more people appeared from the back to make up 4 meals, once they finished the all disappeared into the back again. This repeated as each new customer would walk in. As we ate one of the employees took their break, apparently the booths are very comfy, comfy enough to kick off your shoes and watch some videos. The store could use some general maintenance, the food was"ok", the rice was still hard, and the food looked like it had been sitting since lunch time. Lets say there will not be a next time.
1
7 years ago (10-01-2018)
I love Moe's but this location is terrible. Poor quality food, poor quality service, dingy restaurant, and they recently cut their operating hours so you can't even go there after work. It's ridiculous. The Beltline location was so much better.
2
7 years ago (09-04-2018)