Moleskine

Terrible service. I'm right there to purchase an item and the sales person can see me but still opts to close the shop. Amazing that this person works in retail sales!

Terrible customer service. You’re in a central station, you’re expecting tourists I presume? So why does such establishment hire service staff who are racist? Puts a bad name for a prestigious brand and a bad taste left in tourists.

One of the very few places in Germany that will actually offer proper customer service. Professional, friendly, and informative, this should be the norm in Germany, but unfortunately is not. For this reason I remain a long term customer and will probably continue to spend about 500 per year at this store.

I love the Store

Wonderful team and excellent services. As regular traveller I enjoy treating myself from time to time with one of their products. One of the best shops in Cologne`s main station.

pretty convinced after i saw the shop at the mainstation. Very cool stuff & staff.

Translated by Google Does not adhere to posted opening hours. Just noticed several times in the evening hours. Of course whenever you need something. Doesn't make a good impression on brand value. Perhaps the official opening hours should be adjusted - or stick to them. Original Hält sich nicht an angeschlagene Öffnungszeiten. Gerade in den Abendstunden mehrmals aufgefallen. Natürlich immer dann, wenn man etwas benötigte. Macht keinen guten Eindruck auf die Markenwertigkeit. Man sollte vielleicht die offiziellen Öffnungszeiten anpassen - oder sich dran halten.

The worst experience I have ever had. The girl throw me out because I was just waiting for my train without buying anything. Still wondering ... :- "Der Kunde ist der König" gilt hier nicht. Ich wurde rausgeschmissen, weil ich nur auf meinen Zug wartete, wie ich der Mitarbeiterin gesagt hatte und keine Käufe generiert habe ... tolles Service!!! :- Translated by Google The worst experience I have ever had. The girl throws me out because I was just waiting for my train without buying anything. Still wondering... :- "The customer is king" does not apply here. I got kicked out for just waiting for my train like I told the clerk and didn't generate any purchases... great service!!! :-