Reviews
Had all four rotors and brakes replaced by Monro. Elvis and the entire staff was extremely helpful and very good job with the work done on my car. Not once did I feel like they were trying to pull a quick one on me. Elvis was very helpful in explaining what was wrong and what needed to be done. I highly recommend this place for anyone that is looking for an honest and quality brake and car service shop in the Manchester area.
Fantastic place to go. My mother in law told us about them a few years ago and we alway go here for inspections, went again today with my wife daughter and dog along with me and Joey and everyone was extremely friendly and straight forward. Our car needed tires to pass inspection and we ending leaving to talk the price together and he said he would get us in asap when we’re ready. Sure enough we agreed and I thought it would be about a week to get back in but he got in within a few hours. Over all just a great experience and happy to bring my business here.
This was my first time at this Monro service center and I was very impressed. The manager was pleasant, knowledgeable and quick to provide my service. I had an oil change and tire rotation done and it was completed in 15 min! I highly recommend this Center and will definitely return!
The staff is very fun and personable. They're very knowledgeable and able to explain the issue in layman's terms. They performed a very thorough alignment on my car. Thanks, Guys!
The people at monroe are very good people they're polite and respectful. Being a nice person doesn't make you a good mechanic. The problem with this location is that there constantly hiring people and firing people they can't get anybody to stay there it's revolving door.
Haven't taken my car elsewhere since I first stopped at Monro! Service is great and affordable. I never feel like they're trying to upsell me like some of these other places.
I had the most amazing experience with this shop and need to speak to such excellence. I needed new tires and an alignment, and was riding with a spare on one tire from avoiding an accident a few days prior. I first met with Elvis, who helped me find medium priced tires, he also made sure the tires were all-season in order to prevent me from needing to replace once the winter hits. Although the computer was a bit slow, Elvis was able to help me and would have the tires by the next morning. As promised, I went in the next morning. I worked with Joe this time, and he was able to take my car immediately and begin working. After a few minutes, a mechanic came out and informed and showed me that there was a screwdriver through my tire and my rim. He though I may need to replace the entire rim, which can be very expensive for the size rims I have. Joe took the time to look at what was wrong and began offering additional solutions that wouldn't require me to replace the entire rim. He even offered to bring it home and weld it for me once they got the screwdriver out. Joe and the mechanics were able to put a valve Stent in the rim, which worked perfectly! While I was waiting, Joe took the time to converse with me. After getting to know him, I can only say great things. Joe used to run the store over near Hampton, however now he's running the Hanover Street location in Manchester. This is a man who cares about his customers, not the sales. Joe's superb customer service is hard to find in a mechanic, coupled with his ability to repair at an affordable cost to his customers, and you have a successful shop. I will most definitely be returning here and suggesting to all my friends and family.
As a poor grad student, the guys at Monroe did everything possible to keep costs down while keeping me safe on the road. Not only is everyone there very nice and willing to answer even the dumbest of car-related questions, they are honest. They give you all the options and let you decide, they aren't pushy, and they truly do what they can to help you out in every way possible. Wicked fast service too.
Monro took great care of my husband and me! These people are very down to earth and personable. We needed to have a state inspection, replace a suspension in the back of my car, and get an alignment done. Another dealership had just tried to rip us off by charging us a ton of money for work that didn’t need to get done. We decided to get a second opinion, and we were happy to find Monro. They got us scheduled right away, and then got the job done at a reasonable price. We felt very well taken care of. We highly recommend Monro in Manchester and will be using them again in the future!
Great experience getting our brakes and rear shocks taken care of! Very reasonable prices and a personable manager Thank you, Joe, it was great being able to just sit and shoot the breeze about anything from kids to jobs. Our vehicle feels GREAT now, they've certainly found a customer for life!