Reviews
They were very nice to do business with. Girl on phone was so nice and helpful. They came out quickly, I think we may have waited for 10-15 mins. The tow truck driver knew what he was doing, had our big ole truck on the truck bed in no time and we were on our way. Prices are decent, right along with the other towing services.
My husband got a 26' box truck hung up on a concrete filled steel bollard. We called Tony the Tow Man and he absolutely, positively came through for us. He managed to lift the back end of the truck up off of the bollard and boomed it sideways with no further damage to the truck body. He got there within 30 min of the call, had it off the bollard in another 20 min. Price was fair and we could not have asked any more. Great guy and would highly recommend Moon's Towing based on our experience.
Honestly disappointed with the customer service. I understand state laws are in place: but when someone is going through a very difficult time and they are trying to get their situation handled: the last thing a company should do is have their employees telling people what someone should have/should have not done, with a complete lack of empathy, and a condescending attitude. 10/10 worst experience of customer service with a towing company that I’ve ever had. No wonder they barely have a 3 star rating. Being judgmental and condescending to customers is not how you keep A business going.
This company has impounded a vehicle in my name, which I traded in to a dealership 9 months prior. The vehicle can no longer be registered in my name as the registration has been transferred to a vehicle which is sitting in my driveway in Panama City Florida. Upon the first notice, I called to explain this and the woman told me to disregard. Now I have a notice threatening collections for $3574.14. I called gain and was told by Wayne that this is my problem. This is a shady predatory business with zero integrity.
If I could give ZERO STARS I WOULD!!! But instead, I give one undeserving star. Did not ever even want to do business with these hoodlums , we were transferred unexpectedly. Just to go pick up our vehicle with my brand new SPEAKER STOLEN. definitely not their first time in doing so being so comfortable taking a brand new large ONN speaker. HopeService: Battery service
Worked with David on getting an inoperable dump truck loaded onto one of our RGN trailers. Very easy to get ahold of, fair rates and most importantly was right on time to meet our pickup appointment.Service: Special vehicle towing
Tony the Towman provided a good roadside service, in the wee hours for me, got me out of a jam. Thank you , I’m greateful for people like Tony the Towman!
Absolutely HORRENDOUS service and will go out of their way to scam as much money out of you as possible. The man at the front window would not even let me get out what I needed before telling me it could not be done. I was hung up on multiple times, spoken to in such a condescending and disgusting manner, and put on hold solely to run out the clock until I could be charged for another day. The only useful information was given to me by the customer in line behind me. Find any other towing company if possible. This place needs to be shut downService: Car towing
Just got my kw 680 by Tony the Tow Man. Great service and fast response time during 9 am New Orleans traffic.
They was very helpful in the event of the wreck when I got hit by another van and the tow truck driver employee Brian also got me a ride home! Very professional people!