Moore David A Phys

I've been seeing Dr. Moore for 13 years and I have had nothing but great things to say about how he handles my care. He listens to me and diagnosed me accurately and has treated me in the right way instead of just pumping me full of unnecessary meds..... The staff there is wonderful especially Tami and Shauna and I also have had experience with the other Dr. There Dr. Cruz and she is very helpful and understanding of my situation. I would recommend anyone who needs a good Dr to try this office.

After years and years of enduring exceptionally rude office staff, extreme wait times, staff actually yelling at patients and more, the last straw came when I called this morning to get antiviral medicine as I have COVID. No one called back after leaving two messages, the excuse being the person who usually retrieved them was out that day. When I was finally able to talk to someone, she said she’d call once the prescription was called in. I noticed a call from them, no voicemailand she said the prescription needed to be taken within 24 hours of having symptoms, which is absolutely untrue-it’s five days, information you can find on any health plan website. I asked to talk to the doctor, who could not come to the phone. I called back before the office closed after verifying this information with my pharmacist yes, five days but no one answered the phone. Dr. Moore was always exceptionally kind I think he’s rarely there anymore.. If you need more evidence, read their obnoxious replies to other patients expressing concern.

So far the medical care I have received has been awesome. I will agree with other reviews that some of the staff tends not to answer phones, they've left me on hold for over 15 minutes when I asked if I needed a follow-up appointment, as well as they have not returned several voicemail messages to me asking to get information regarding my next appointment time. I had to actually go there and walk in to ask what time my next appointment was. The woman who greeted me was professional, helpful, and kind -so IDK what the issue is some of the time. Sometimes I feel like the medical assistances and front desk staff don't take patients seriously, our time is not respected, and our needs are not considered. The medical treatment once you're in the room with one of the doctors is great, they listen, and they provide good medical care. But until you get into the room with a doctor --you will likely find yourself being treated like an inconvenience to other staff members.

Dr. Moore was the first doctor that really listened to me and I so appreciate that. He is kind and supportive. It’s been a little concerning/inconvenient that my records are all hand written, and therefore non transferable to other doctors though. Vitals are also not a standard precaution. I had a visit this week and although COVID is on the rise here In Utah and masks are now mandatory- not even the receptionist was wearing one. I also overheard her talking to another patient about her stance on not wearing one and how she was appalled by people that were upset by that. I love Dr. Moore and I was really disappointed when he also took off his mask during our visit. It saddens me to say, but I won’t be going back there.

I have been coming here for a few years now and i think Dr Moore is a Great Dr, he is friendly and knowledgeable, he takes the time to sit down and talk with me and listens to what I have to say he has helped me to make good choices in my health care, the nursing staff has been friendly and helpful as well, and the staff the works up front has always been very friendly and professional with me, they have went out of their way for me more then once, and I see all the bad reviews here and I don't see the same as everyone that has been leaving bad reviews, your always going to have those who can't very pleased;, and no matter what they will never be happy, so all I can say is.. Great job Dr Moore and his staff !!! Thank you for all you do..

I have been seeing Dr.More for the past 13 years. Dr. Moore is very kind, but needs to upgrade his medical knowledge and be more updated in technology. I was seeing him, because I have high blood pressure, not because he is kind, I have lots of "kind" people in my life. Like most of the other reviews, the staff is very..VERY unprofessional, yes, they talk bad about the patients and about Dr. Moore, they make fun of the way he talks and they mimic his demeanor. After 13 years and many test done I have all the bills for them "not once" the staff called me to tell me my results! I went in for high blood pressure, since then, I now have thyroid problems and Diabetes. Dr. More just keeps piling up the medications, not one class or guidance or explanation. Last year I got separated and my insurance stopped. Ingot on Medicaid, and Dr. Moore doesn't take Medicaid. After talking to his staff and 13 years of past history with him, they would charge me $95.00 a consultation and wouldn't refill my medications if didn't go in for a consultation!! Devastated, I started looking for another doctor. I found a younger Dr. and in 5 days, I have learned more of my condition, than I did in 13 years. I could have avoided many of these medications if I have gotten the information I needed, and my new Doctor took the time to call me and tell me the results of my tests and what I need to do to fix it. I am so grateful that this life changing event, gave me a reason to look for a new Doctor. I feel frustrated, let down and taken by Dr. Moore and his Very Unprofessional staff. Dr. Moore, I am sure you did great back in the day...is time to upgrade and get better staff, I really regret I was faithful to your practice for all these years.

I have gone to Dr. Moore for approximately 20 years, and have found him to be a competent doctor who will sit and visit, which is refreshing in today's world. He is quite practical in his approach to medicine, and is not quick to prescribe medicines if there are simpler solutions. His staff can be a bit disorganized, but if you can get past the formalities, they seem to be very supportive. The waits can be a little long at times, but personally, we have found it worth the wait. Sometimes there is no wait at all. Our father, who was in his 90's, loved Dr. Moore, and Dr. Moore was very patient with him each time we visited, again, never in a hurry to get him in and out of the office. I would prefer to go to Dr. Moore over many other younger Dr's because of his experience and bedside manner.

Dr. Moore is the best. The often longer waiting times are due to the fact that he always books up, and takes longer with his patients than most physicians do. I would say he takes the correct amount of time for an issue, when most physicians breeze through in 5 minutes in a hurried manner. I'm okay with waiting because of this. There is an older woman that I believe is a nurse and perhaps Dr. Moore's sister. She is always wonderful, kind, helpful, etc. The rest of the office staff leaves much to be desired and I agree with the other comments about them. If you can take it, see him - he's a good, kind, physician and man.

This was an awful experience. First, I have to emphasize that this review is not about Dr. Moore himself. Nor is it about ARNP Cruz who saw me. This is about the blatant unprofessional and offensive behavior of the rest. The office and examination rooms were filthy. The receptionists and other nurse/CNA/staff loudly and publicly mocked patients BY FULL NAME, discussed patients’ medications as well as their reactions to them, and made several procedure/appointment calls loudly and with no regard to who might be listening all of us anywhere in the office. It was a HIPAA nightmare!

I have to tell you I don't do a lot of reviews but to see some of these on here is just not right..i have a lot of anxiety and I was afraid of Drs..i have been coming here for over 2 years and me and my family love dr moore and the staff.dr moore is so soft spoken and makes me feel comfortable and my anxiety level is down..tammy at the front desk is always smiling and calls the day before my appts..and the nurses are so nice and it's sad to see these reviews ..please come judge for yourself ...they are amazing!!!!! Brian fontaine