MOSA - Midwest Organic Services Association

I have certified with MOSA for 3 years,this company is awful to work with. It is difficult to get answers to important questions. Then they will penalize you for using non approved materials, when they wont answer when you email them and ask if they are acceptable to use or not. In 3 years I keep being sent to a different correspondent every year so I dont think they retain many employees from year to year making getting answers even harder. If I could go back I never would have used this company's service and I urge you to look elsewhere.

I applied to MOSA for organic certification, I filled all paperwork and pay 830 dollars. MOSA refused to certify me after going over my paperwork because of lack of informations but kept almost all my money. This is unfair, I should be reimbursed.If they can’t provide the service, they should reimburse me