Motion Shading by Synergy Multimedia

I was referred to Motion Shading by another reputable blinds company. Motion Shading is a local business here in Atlanta and I cannot say enough good things about my experience with this business and the individual Todd who came to my house to repair a motorized shade. Todd was willing to assist me even though the motorized shade was not from one of the manufacturers he handles. Todd was extremely pleasant, professional and genuinely interested in helping me fix an issue with a shade that I was unfamiliar with, as the shade was installed by the previous homeowner. It was my first interaction with Motion Shading and I would definitely call them again and also refer anyone to Motion Shading. What an easy and pleasant experience!

Todd and his group have done a brilliant job.….. We really liked all of the efforts that went into the little things. They started by coming out and measuring our patio. During that time, they patiently went through the area's dimensions, angles, and other factors that should be taken into account with the goods we were looking to buy. One person came up with an idea, and then another was brought out to double-check. Because of the difficulties prevalent there, a great deal of customization was essential. It was necessary to take out trim, alter it, reattach it, and then paint it. At the end of the day, no signs of the previous handling remained. There was no awkward transition between the old and the new trim work, it looks amazing. What made the engagement special was that Todd's main interest was not making a profit by selling us a more costly option, but just making sure we were happy with the product's performance and how it looked on our home. As a result, we went with a combination of fixed and retractable screens, creating a whole new outdoor living area that we will enjoy for years to come. Just in time for "Football Season!"

Knowledgeable staff, great customer service! I would give 10 stars if I could. The good people at Motion Shading really and truly care about their customers. They go above and beyond to stand by their products and services. I contacted them after a battery change on my somfy remote caused my 10 year old motorized shades to un-pair. I spoke to Jake, who referred me to Todd who was very pleasant and eager to help me. In fact, Todd spent almost an hour on the phone with me, troubleshooting the problem while instructing me on which buttons to press and when. I was so impressed by his ability to fix a problem he couldn't see, as well as his willingness to take care of me over the phone without a service call. I kept thinking during the hour long call how this level of customer service seems so rare these days. If you're looking for motorized shades for your home or business, call Todd. He'll take care of you long after the transaction is done and that is priceless.

We had a fantastic experience with Motion Shading! Todd made the selection process easy, explaining our options clearly and providing timely and understandable quotes. The installation was done in an hour and the product is just like we envisioned. We love our new shades!

Great working with this team of Todd and Tom. Professional and friendly. Made the entire process of ordering Lutron shades for our new home uncomplicated. We love the shades in all our rooms.

These guys are professionals. From the up front consulting and design work through installation, Motion Shading is the best. Excellent people, great products, fair prices. I definitely will recommend them to anyone looking for shades.

Worked with Todd to outfit a new house that did not spare any room to place windows. He and his team were professional throughout the process and giving us the room to make a large financial decision. Installation came with some hiccups on timing but he and Evan did their best to finish quickly and get us squared away on the same day of the install.

We just had solar shades installed in our high rise condo by Motion Shading and could not be happier. Our experience from the first visit to showroom through the install was great. They assisted very patiently with making decisions on configuration, motorizations, fabrics and valance choices. Once those decisions were made, it was very seamless and the install team was just fantastic. Every communication with sales and install was courteous and professional. Highly recommend.

We purchased a set of three shades from Motion Shading and couldn't be happier with the entire process. They were easy to deal with, made our choices easy to understand, came out twice to measure the sales rep and then the installer, and kept us updated on when our order would be ready. The installation itself was professionally done, and they took the time to explain the various ways we could control the shades. We love the shades, and would certainly use Motion Shading again.

I can highly recommend Motion Shading by Synergy Multimedia. We recently purchased a new, modern townhouse with many very tall windows. We wanted to avoid living in a fishbowl but also wanted to let the light in and to be able to see the trees. Matt and his team were extremely responsive to our needs and helped us find shades that would work for our needs. They look and perform great. The automation is extremely helpful. Great customer service, patience, responsiveness, and follow through.