Reviews
Super convenient pick up/drop off service, but I question the cleanliness. Sent a shirt that still had the tag on it a few months ago and it came back completely intact, no signs of washing at all. Didn't question it, but thought that was weird. Later had more laundry come back with deodorant stains still on them. This past wash, our towel came back with a huge fly stuck to it. Clearly had gone through the dryer together. Super gross and will be looking elsewhere.
Assistant lied and said she didn’t have bleach, when there was a giant bottle on n the back of the store. I offered to pay an amount. Very unfriendly as well.
Excellent drop-off service, have always been pleased with the condition of the clothes, pickup timing is usually less than a 24-hr turnaround time, the day/time of drop-off understandably has an impact. They are continuously upgrading tools and improving best practices; they also actively seek out feedback to improve services and user-experience. I'm very pleased with using Mr. Cleaner's as a consistently high-quality clothing washing provider.
Just wanted to share how impressed I was with the drop off service. Everything always comes back so clean and consistently packaged. I highly recommend
Love this laundromat! Super convenient! Super friendly! Will def be doing my laundry here more often!
the only place i will wash my clothes in astoria. always so clean and such friendly service! they dry clean too so it’s an all stop shop for all your clothing needs. good wifi and comfortable to stay while I wash my clothes. happy to have a local place that’s always a good experience!
Consistently great service and clean. The drop off wash and fold was a game changer for me with no washer dryer in my apartment. The owner is super nice and i love how modern the equipment is.PositiveResponsiveness, Quality, Professionalism, Value
an excellent and very clean laundromat! It is full of very friendly, and the prices are very reasonable and the turnaround of service is also wonderful! I however want to speak specifically about their delivery service run by a very thorough and exceptionally professional named Nick. I just had my first delivery with this guy, and this is Word for Word what I texted him as soon as I was able to inspect the laundry properly once it was delivered: "Hey Nick just wanted to provide you some feedback on my,first delivery. Everything was exceptional! I am very satisfied! Consider me a repeat customer! Also I know it's hard for him to take Laundry up and down 4 flights of stairs but I appreciate it and the tip should reflect that. Kindly let me know if it wasnt wasn't enough. Overall?? 10/10. Amazing job! Thank you Nick you are a TRUE professional and entrepreneur. " All I did was contact the laundromat, and they gave me Nick’s number. I gave him a text and he called me back within about five minutes. He helped me download the app and set up the entire delivery process; it was entirely painless. He also took into account a last minute delivery reschedule without any penalty whatsoever! His delivery driver carried up and down, or rather down and up, four flights of stairs: two 20+ pounds bags of laundry, and another bag that contained a queen size down comforter. I was expecting it to cost a fortune, considering it was delivery, it was last minute, it used ALLl, premium detergents, Downey, tide, and bounce. Even with all of that and tip it was very, and I mean very reasonable and fair. most importantly of all: it saves valuable time!!! I cannot recommend this delivery service enough!
Great customer service! Immediately was greeted with warm smiles. I needed some help with the laundry money machine and was walked through the process. What I like about this laundromat is that, if you lose your laundry card, your info is in the system after you register and the amount of money you have will still show up. Thanks for all of the help!
Very pleased with Mr. Cleaners. Best laundromat in Astoria! My clothes always come back in great condition, efficient service, and a great, clean space. The owner is always very friendly! Thank you!