Reviews
5 stars every time I shop here. We had a laugh today and talked with the staff as well as other customers. I lost my hospital badge and they went outside to look for it and offered to help us to our car. Mudbay is hands down the friendliest pet store! Appreciate you guys. Also have a good review for the treat toy I bought. That bowl one that can pop out is amazing ! I can wash it easily and add or remove treats easily. And it rolls and bounces to keep him active cause it’s hard but not impossible to get the treats out. So happy with it. Highly recommend
Friendly staff and high quality products. On my most recent visit, I was looking to buy sample size dog food, as my senior was just switched to a prescription diet, which hadn't arrived yet. Not only did the employee who helped me give me nearly a week's worth of samples for free, but they also researched the new food and tried to find something as close as possible for my pup. I love having this store in the neighborhood and I'll never go anywhere else.
Cute little store with quality food and treats. They cater mostly to dogs and cats. What's amazing about them is if you buy food or treats and your pet doesn't like them you can return them as they donate open bags. This is particularly excellent for me as my cat is the pickiest ever!
This is my favorite pet supply store. The staff is so friendly, welcoming, and knowledgeable. They have all the best foods and supplements, and a great selection of toys and accessories.
Always helpful and friendly staff. I wish they had more options for refrigerated foods for dogs...however, because they are sooo nice, I can't take away a star for that
What a lovely pet store! The selection is awesome and expansive. The staff was SO kind, friendly, and helpful! We were commuting via public transit and they offered us a cart to borrow for a large item we were purchasing a cat tree that the cats adore. They also gave us a very thoughtful thank you card and some awesome treat samples for our kitties! We are for sure making this our regular shop. Thanks guys!
The best place for dog and cat products. The staff has always been friendly and helps right away with questions.
This store is amazing! I strongly suggest that you do yourself and your fur babies a favor and visit Brandon and his Team. The staff at Mud Bay never fail to provide a warm and genuine welcome in and are also very knowledgeable. Mud Bay offers a huge selection of supplies for your pet including food, snacks, accessories and stuff you might not even think your furry friend needs! Mud Bay is my #1 choice for my fur baby- my team and I are happy to share with our future residents and hope that you will enjoy your experience here like we did. -Kim approved
I would agree with most reviewers here, the staff is helpful, knowledgeable, understanding, and there for you 100%. They really stop, listen to your need, and get you just the right thing without that pressure of buying something. Product wise, Mudbay has a variety of treats and helpful information, toys, and food... For just about any type of dog or cat!! Mudbay is my #1 choice in bulk dog treats and bones. My pocket appreciates it to. Given my tight budget, I would recommend bulk Lamb's Lung... It's a steal that lasts for a couple of weeks.
I went to Mud Bay for the first time last week and was expecting it to be overpriced, but I needed a couple things in a hurry. To my surprise it was very affordable and actually enjoyable. The staff there are so friendly, gave me great advice and even a couple little samples for my cat. I'll definitely be back again.
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