Natural Sports - The Fishing Store

I was on my way to Sail to purchase a $160 tackle bag for my husband. I totally forgot this store was just down the street from my work. I was the only customer and there were three members of staff in the store. One was on the phone dealing with a customer reading outloud their credit card details. The other was loading up a reel with line. Another was wandering around the store i think. I found the tackle boxes and made a production of opening all of them and taking them off the shelves. I was clearly playing the "May I help you" riff. No one approached me. I wanted to ask the differences, warranty details and was ready to drop some coin. It felt like they didn't even know i was there. Found a bag and wanted to get an extra case to fit so my husband could swap them out. Figured that out on my own as well. Not rocket science but again no one helping me. Finally stood for a few minutes watching the guy on the phone with the customer. With many attempts he flagged down someone to cash me out. I asked the guy cashing me out if there were little bric a brac fishing supplies I could buy to give with the gift. He only suggested pliers and i mentioned my husband already had those. He didn't have any other ideas and I gave up. Plus I had gone over my lunch break. YES I ended to saving some money and I did get something my husband loved. However the lack of customer service was embarrassing. No one helped me at all and I was ready to spend twice as much than I did.
1 7 years ago (19-05-2018)

Great tackle store for every kind of fishing Knowledgeable Staff Good Prices Well Stocked Store
5 7 years ago (31-05-2018)

Don't you dare go to bass pro, come here first. Way better, and they always have gear on sale. The staff has helped me with all my fishing related questions since I was a kid. I'm not the most experienced angler, but I always learn something new when I visit Natural Sports.
5 7 years ago (09-03-2018)

Great selection and good prices. Always lots of sales going on. Great staff
5 7 years ago (04-05-2018)

Brought my son here to purchase his first fly-fishing rod and reel. Staff was incredibly knowledgeable and friendly. Will definitely be back (soon to purchase hip-waiters).
5 7 years ago (13-03-2018)