Neat-o

The bankers and manager at this location are unfriendly and/or inefficient. I tried to open a business bank account and after having some issues with documentation, I took the documents in and got assistance from Bart. Bart submitted the proper paperwork but filled out his portion incorrectly so the account was on hold. I went back in person to see what the hold up was and the other banker Tyler, who was rude to not only me, but the teller who was trying to assist me, and basically told me only Bart could help since he submitted the paperwork. I had to call customer service who said they would reach out to Bart to have him correct the issue, but he never did because he is now out on leave. I got a letter that the account was closed so I decided to go the branch, for a THIRD time on a Friday, and the manager would not come out because he was on a call and there was no other person to assist. My account is now closed and I will just go to another bank. I did also file a formal complain with the Huntington main office.

Usually efficient and professional. But today banker took several phone calls while I was clearly there first. Not fair!

Retail Banker is typically unpleasant to deal with and not too sure the Manager had my best interest in mind/much confidence in himself. Have gotten better advice/better customer service elsewhere since then. Go the extra distance for less stress. Not to mention, the parking lot is now $5.99 and it's still often covered in glass or vomit. Not their fault, just another thing to consider before going.

Very disappointing. They put a hold on business check unnecessarily, when it was a repeat client. No proper communication or notification as to why. Had to call multiple times to get issue resolved. Was very embarrassed as a business owner. Even after showing proof from client that the check was good they still refused to help. Will be taking my business somewhere else.

I would give this branch of Huntington Bank 10 stars if I could. I used google maps to get the number of my bank branch in Broad Ripple. I called it and they were not open on Saturday and the recommend I contact another branch. I clicked on the next bank in Broad Ripple and after 10 rings got a message that all their associates were busy and to call back later. I clicked on the third bank Huntington and they answered immediately, answered my questions and were available on Saturday until Noon. I went there the following morning Saturday and the service was OUTSTANDING! My only reservation on recommending this bank is its limited branches in Indy 3. If they still had the branch on 38th street, I would change banks in a heartbeat.

Apparently this bank closes whenever they want. We got here at the very last min, Saturday 8/27, and the doors were already locked. The large balding man and the small woman with black hair ignored us, even though they clearly locked the doors before noon. Terrible customer service.

Great bank I made a mistake about appointments only if you need Rep assistance everything is on line

Victoria should not be in customer service.

Went to ATM, and the only ATM isnt working. Normally Huntington has 2-4 ATMs and they are inside. This location only had 1 ATM and it wasnt working.

I had an excellent experience with a banker named David. Someone fraudulently used my checkbook, but David had my back.