Reviews
The workmen Raphael and Dillon were exactly on time, charming, thorough and best of all they got my gray rugs a shade lighter and our Chinese living room rug cleaner than I have seen it in about 20 years. It lightens the whole house. I highly recommend them and the company.
The cleaning was quick and easy. They got all of the stains out which I was surprised about. Especially a really old almost black colored stain from at least a year ago. A few wine stains and many others. We are extremely happy we went this route instead of new carpet because they look new now, for a fraction of the price! Highly recommend!
This place is the best. Friendly customer service, got us scheduled within the week, and the techs did an incredible job cleaning our couch! Pablo and Víctor were so incredibly nice, very communicative and prompt. They really took their time working diligently for several hours to get years-old stains out of the couch cushions that we never imagined would come out. Idk how they did it but they got our 2017 couch looking bright, smelling clean, and feeling like new again!
Our customers love these chairs. Mike & Jay brought them back to life! Wish we took before and after pictures. The team arrived towards closing, so they moved the chairs and worked in the hallway away from our customers. We did not expect them to do that and it was much appreciated! Excellent job guys!
Great experience using Neo to clean our sectional sofa. Dylan was very professional and neat. I will def use them for all future carpet and upholstery cleaning!!!
Came to clean the inside of my AC ducts and I thought it’s just for breathing cleaner air but instantly after they left the heating just worked 10 times better in an area of the house where it barely reached before! Cleaning AC ducts is probably of those things you never actually do but man it’s was worth it and these guys were super nice and professional, explained everything, and then installed all the registers everywhere.
I will let the pictures do the words. I called Neo Carpet cleaning and 1 of there guys came in the next day. They took all my sofa pillows to there office to get them cleaned and wash. After 2 days they came back 100% cleaned. Price was good, I'm very pleased and happy. I will use there services again for sure. thank you very much :-
I was very happy with NEO's service. They communicated very well and backed up everything with texts. They were on time and professional. They did a wonderful job with my rugs - 1 large silk area rug and 2 wool runners. The silk rug needed special treatment and they also blocked the rug so that it lays well and is much more even. The colors are renewed and full of luster. Thanks so much. I will return with another batch of rugs needing your special touch.
Carpet came out ok, I wasn't expecting miracles and none were delivered especially as to an off-white carpet - a brown carpet downstairs came out pretty good. The technician was nice, polite, worked well and efficient maybe too efficient, I was expecting a two hours appointment, it was done in a little over 1.5 hours, maybe a few spots could have benefited some additional attention?!. He did help out with moving the furniture not sure whether that's part of the job or not, but it is appreciated. The appointment started almost an hour late, which didn't make much of a difference for us, but it was noted. I was sold some additional treatments which more than doubled the initial cost estimate. It amounted to some liquid being sprayed before the vacuuming, probably took some extra 5 minutes of work. Frankly, I can't tell whether that made any difference, the way the carpet looks it probably didn't. Buyer's remorse?! No. If it was like $50 I wouldn't care. It wasn't worth paying more than double. Later edit: After the carpet dried, it was obvious that some spots were missed. They initially promised to stop by and fix it, but I never heard back.
They did such an awesome job!! We had our dog pee on our brand new area rug 3 times!!... I tried to clean it myself terrible idea and while the stain appeared to be out which I later found out was not really the case it was very evident i tried cleaning the areas he peed on see pictures: it started to have a bleached appearance to it. Well... thankfully Neo Carpets came through and saved the day! They took it away and did a pet cleaning on the rug as well as a color correcting on the spots for a VERY reasonable price. We are so so happy with their work!!! I will absolutely be going to them with all my carpet cleaning needs moving forward.