New Beginnings Minnesota

The food is awesome and I really had a good experience for the most part.The nurses are so nice.I would recommend!
4 8 years ago (15-05-2018)

The techs were amazing. Staff was awesome. Saved my life.. didn't want to leave
5 9 years ago (18-11-2017)

I also feel like this place helped to save my life, and, full disclosure, I did work for New Beginnings a tech for a while after I had achieved two years of sobriety. I felt compelled to write a review based on the two comments I saw below from Kasey and Lance. Not sure what happened with Kasey and his billing issues, but I'm sure there is a bit more to that story and maybe some miscommunication that occurred. They were entirely fair to me; I did have pretty good insurance at the time and my out of pocket costs were very minimal. I was there almost 9 years ago, so I don't remember specifics, but I know I did need to settle up at the end and pay my co-pays for some of the prescriptions I received while I was there. As for Lance, well, he didn't stick around long enough to see what the real patient rooms look like. The room he is describing is the observation area where they put those still in withdrawal so that they are near the nurses station should they need assistance. Yes, there are three beds in there (and a bathroom with a jacuzzi tub!), and the beds are separated by a curtain. I can see where this might not be the most appealing situation, but they likely made it clear that this would be temporary, and that he'd be placed in to a long term room once he had been cleared by nursing, usually 1-3 days depending on how badly the person is withdrawing when they arrive. I believe I spent a full three days, but given that most people sleep ALOT while withdrawing, it didn't really bother me that I had people right next to me, and they fully encourage you to get out of there and walk around whenever you're ready to. As for the basketball and volleyball, they don't have that set up right in the main facility, lol! They have a separate building which is a rec center about 100 feet away from the main facility with basketball, volleyball, pool tables, shuffleboard, ping pong, foosball, and a weight room. During the warmer months outdoor rec is available and they have a ball field used for that. Fishing is available anytime clients are not required to be in programming, for free, no license required! I'm not sure how Lance missed that as he probably had to walk right past it on his way to the road when he left. It's not about the luxury, it's about the quality of the care you'll receive there. If you want a private room, room service, and a staff that will kiss your ass, well you can find that up in Center City. New Beginnings has a family feel to it, it's on a beautiful chunk of land with 500+ ft of lake shore, and has a staff that will genuinely care about you, while you are there, and after you leave. They host an alumni dinner the first Saturday of every month, and several other events sponsored by their alumni association throughout the year. One last thing. I know the Jennifer that Lance mentioned in his review. She's worked there for 12+ years, is amazing at her job and is one of the most caring and compassionate people you're likely to meet.
5 9 years ago (08-12-2017)

If I could leave zero stars, I would. They were entirely dishonest about my out of pocket expenses. I paid $2000.00 upfront, and they said that was the total amount out of pocket that I wild be charged. On the day I was discharged, they charged me another $71 and then sent me another bill for $3000.00. I filled a compliant with the Attorney General. New Beginnings lied about the additional charges saying that I stayed past my discharge date. They ended up sending the additional charges to collections. I have filed complaints with the department of Human services, and the BBB. Not only did they falsely charge me, but my stay there was complete hell. They were unorganized, understaffed, and unprofessional. When clients had court dates to attend, they were allowed to have "friends" drive them rather than the staffed drivers. The clients ended up bringing drugs and paraphernalia back to the treatment facility. I was stressed out and unsupported during my entire stay. I highly recommend that you look elsewhere if you need treatment services.
1 9 years ago (07-10-2017)

Wow, where to begin. Please, save your money. Go elsewhere. Zero personalization of treatment. Basicly a scam preying on people who are desperate.
1 9 years ago (10-08-2017)