North Branch YMCA

This is a great YMCA location. This YMCA was located near my hotel, it was snowing so I decided to use the indoor track and weights at the YMCA. The staff was extremely helpful and friendly, they made navigating the Y and using the facility seamless. The indoor track is well kept and a great place to run or walk. The weight room has a large amount of equipment and well laid out to accommodate any workout routine. I really enjoyed using this facility, and will use it again if I am in the area.

The staff are friendly, knowledgeable and the facility is always clean. They are good about posting updates and classes. I enjoy this gym and the layout of the facility, there's so much to do.

1 front desk !! Extremely poor manners ,unhelpful , unable to provide a solution , careless , racist,unethical,no respect , and they will not provide any customer service unless the manager is around , very extremely rude , the ladies at the front desk need some additional training , 2 The most discusting filthiest locker rooms, shower rooms and bathrooms . In addition to that most of the time a lot of things are broken and not working . 3 not clean at all and the staff is just so rude it's like they have no common sense on how to speak to people in a normal unprovoked way , making things difficult and hard to deal with . So if you want to add drama and problems and desease and skin infection to yourself ,please feel free to visit the N WOODLAWN YMCA. 4 i will discontinue my visit the north Woodlawn YMCA, and I will start pursuing a new gym membership elsewhere where I can be treated with respect and not feeling awkward and unwelcomed by the staff mainly at the front desk ,the front desk staff members are the first thing people see when they walk in through the front door , they did not meet the expectation and they need to be placed under training till they are fit to be in that position ,I am not complaining about the new hires . ....

Good gym but the locker rooms need an update super old . Downtown has way better ones and their sauna is inside it. But downtown also has a small parking lot. So pick what you wanna deal with.

Very clean and well kept gym. Will at the front desk always greets me with a smile in the mornings. Great way to start off my day!

My kids have been dancing at the North YMCA for 6 and 7 years, the oldest in the dance company will be with them for 5 years this year. We have liked and even loved each member of the staff they have been fortunate enough to come into contact with. Our current director, Tasha Jones is an amazing choreographer, teacher and leader for this very diverse group of kiddos. Each parent and child feels like a loved member of the team and most of the kids are kind and inclusive. Ask any current member of the team, we love GRIT dance company! Formerly NYDC

Me and my family and two other family’s were in line for a guest pass and have been standing here for more than 20 minutes in this line, asked to speak to a manager and she said “ that’s just how we are sometimes” I said to her ok is that all I get? For a response ? And she said “ yes” how is that a management conversation. The manager with the burgundy hair that worked in the front desk should be spoken to about how to speak like a manger if she’s gonna be pretending to be one. I understand the position of maybe being short staffed but as a mother she should of explained more to me I feel.

You should be able to try out a gym without having an I.D. This is not an exclusive gym, it’s just like any other gym that multiple random people go to. You aren’t fancy nor for the rich and famous. The gym in my hometown doesn’t even I.D. All you have to do is pay and fee and you are free to go workout. Fix your policy.

Update on below: Trey, a representative, reached out and did all this work for me. No need to actually go in, just needed to send something in writing I guess. Communication on this would have been nice from the beginning, but a love a good quick response to remedy the situation. The 30 day notice of cancellation is also and expected thing for a membership of this nature. Great YMCAs. Equipment is good, environment good, and never met a bad staff member. Good work YMCA WAAAAY TOO HARD TO CANCEL and/or freeze the account. Make a button on your website. Instead of forcing your customers to have to go in and explain why they want to cancel. Extremely annoying!

We drove from Marion county the day before father's day to give me some Barnacle Bill's nostalgia and give the boys a good time. Checking in realized we needed IDs at a Y, and my wife didn't even know if she had hers with her lol. Luckily we had everything in the car and got back to the desk and got in for some fun, think we even got to witness a lifeguard drill! The front desk looked like a busy place and the staff up there was on point, and special thanks to the lady in the black Avia hat, very gracious.