Northeast Water Remediation

Tom and his team were very responsive to our needs and followed up in a timely manner. As one might imagine, the whole experience of finding water inside your home is very stressful. Tom is thoughtful, reassuring, and professional. The gentleman men who did the actual cleanup were diligent and courteous. I strongly recommend Northeast Water Remediation.Service: Water damage-related cleanup & repair

Tom was very responsive and took away all of my uneasiness about a flooded basement. He jumped into action after our first phone conversation and didn't stop until all was resolved. All through the process, Tom was in touch and explained every step, answering any questions that I had. The guys did an excellent job. All were very polite and respectful. And so speedy! I HIGHLY recommend Northeast Water Remediation. Tom really knows what he's doing and does an excellent job.

I called Tom when our upstairs toilet overflowed & leaked through the ceiling & a light fixture. Tom responded promptly, gave me tips for what to do in the interim, and came out on a Sunday for an initial estimate. I was very ready to hear that we’d need to rip out the ceiling, and I really appreciated Tom’s honesty in telling me he didn’t think we’d need to cut away the ceiling. He could easily have gotten himself a bigger job, but had the integrity to tell us we didn’t need to take the pricier route. I would 100% recommend Tom, and though I hope we don’t have reason to need these services again; if we do I will definitely call Northeast Water Remediation. I can’t speak to the quality of work, other than his initial assessment which was efficient & thorough, but his integrity speaks highly of his work ethic, and I’d trust him to do any work we needed done.