NYSC Flagship Astor Place

I would first like to recommend that Google start offering a six-star rating for businesses like TMPL that stand far apart from the competition. In the meantime, I will share with everyone looking for a new gym in New York City, how impressed I am with TMPL, Astor Place. The interior looks like a European castle, with high ceilings, exposed brick, and dim lighting that's very easy on the eyes not the bright fluorescent lights you see in most fitness facilities. The music is always energizing and never excessively loud. TMPL is by far the most spacious gym I've ever been in, with so much equipment that my workout is never interrupted by having to wait for machines or weights. They also have various Life Fitness and Matrix machines that I haven't seen in any other gym in the city. The women's locker room is enormous - I actually got lost in it the first time I was there. While trying to find my way out, I stumbled upon something that looked like a hair salon in the middle of the locker room! It's stocked with everything you need post-workout, including towels, hair dryers, razors, body lotion, mouthwash, hair gel, etc. Most importantly, it's extremely clean, as is the rest of the facility. The staff is professional and courteous. Even the people cleaning the gym and a high five to all of them - did I mention how huge the facility is?! are smiling and friendly to the members, which is something I haven't noticed much in other gyms. I've had great interactions with Kim, Rachel, Maurice and the general manager, Rolando. They've all been so welcoming which has added to my fantastic workout experience every time I've been there. I'll conclude by mentioning the hydro-massage chairs, from which I'm writing this review. The chairs also offer solitaire and health-related articles to read if you feel the need to multitask. I have yet to experience Monday's DJ night, but will surely post another review once I do. So again, if you're looking for a new gym in the city, go straight to TMPL, Astor Place and ask for any of the above mentioned staff. Since no one is waiting to use it, I will now enjoy another 10 minute hydro-massage...

Truly enjoyed my 2 years of being a member at this location. It is run very well and has ample equipment to get a good workout in without long waits for machines or benches. The facilities are clean and the staff is friendly. An added perk is the dimmed light setting so you don’t feel like people are staring at you while you lift. Great gym, only cancelled because I was moving.

I have been a member since Nov 2020 and my workouts at TMPL Astor Place. I find the facility clean, well-managed, with a friendly staff. There is plenty of up-to-date equipment to choose from. And there is always a nice mix of music. The gym is quite spacious and the staff promptly addresses any needs and concerns I have. TMPL has areas with natural night which I love. There are other areas that are dark and might benefit from some white paint.

Editing my previous review after speaking with Rolando who now heads management at the Astor Place location. He addressed all of my concerns regarding day passes and towel allotment, and conceded that some of the equipment could use an upgrade. It’s clear he’s taking client concerns very seriously and the owners are making smart capital investments. Sounds like some positive changes are coming this year, and I still really like the location and the expansiveness of this gym. I am very pleased with the new management!

I joined TMPL Astor Place about 2 months ago and am very pleased! The layout is expansive, the gym is stocked to meet my needs, the staff is friendly and helpful, hasn't been overly crowded, and the community of gymgoers is so far all really thoughtful and nice people. The facilities are also getting upgraded and looking am forward to an even better experience soon!

TMPL Astor is a decent gym with a nice ambiance, however, the showers have not been functional for going on two months now. When this first occurred, I was told to workout at Astor Place and then “shower at another location” – however, upon using another location this morning, I was informed that they have no towels on site, also rendering the showers unusable and according to the front desk attendant, the lack of towels is becoming commonplace. As a former building facility manager, I understand the need for maintenance, however, getting different answers from different employees regarding the status of the showers is getting quite frustrating. I have been given three separate answers from different employees over the past two days regarding the status of the showers ranging from fully open to not open at all – even one who told me to move aside construction equipment in order to shower. Hearing “the showers will be open next week” seems to be a reoccurring promise week after week. I’m just looking for clear communication from the staff – and a functioning shower.

My experience here was not the best. Machines? Top notch. Fitness classes? Hit or miss. Accessibility on their site? Eh. Locker room? Let’s get into it… 1 Bring your own lock - probably the only TMPL location that doesn’t have the built in combination locks. 2 If you’re a male, expect to be harassed by another man in some way, shape, or form in the locker room. 3 The showers aren’t available, nor were they sanitary when they were available once upon a time. 4 The sauna barely worked during my time being a member—when, if ever, it opens again, expect to be harassed there, too. For what it’s worth, invest your money in Equinox or go to the Lexington Ave TMPL location. Equinox has more locations, they’re accessible, and they’re far more professional and upfront with the costs involved. I joined this particular gym because of the distance to my physical office at the time. I reached out multiple times in early January requesting to cancel my membership as well as submitting a request online. Never heard back. When I finally went in person two weeks later, they said they’d “email me” a form, that they couldn’t cancel it in person. I got that form a day later. When I told them I could no longer go because of relocating, they said they’d waive the $100 cancellation fee, only to surprisingly charge me a “prorated” cost for the next month. No upfront explanation and they refuse to reverse it, even if I can’t utilize the gym. Read the fine print and ask for clarification as they’ll skip over some items to ensure they get those commission checks. Iffy sales manager and poor communications strategies. Invest in a communications consulting firm or consider giving the team pre-drafted copy to keep the messaging cohesive.

UPDATE: Miguel front desk man is a GEM!! I really like this gym! It’s a HUGE step up from Crunch. It feels more luxury and also soooo much space. Never crowded & plenty of room at any hour on the machines / weights. The GM Rolando is also great.

This gym is a blessing in every way. Excellent equipment. Huge spaces to move freely and safely. A terrific training staff. And always super clean. A massive improvement from the previous gym. Everyone I know who’s joined TMPL is happy.

I normally don't write reviews for anything but given that I've been a member here for over 5 years and have seen this gym change ownerships numerous times, I figured I shared my experience. This gym has a unique layout and is more than suitable for your everyday gym-goer to professional bodybuilders. There is no shortage of weights and they are constantly making an effort to provide more equipment, more services and now, even recovery amenities such as red-light and cold plunge. One time I left my Beats headphone hanging there and it was brought back to me the next day. Now I can't speak to the integrity and every individual character, but for the most part, I have no issues with the environment. As a consumer, the most important thing is for a business/establishment to listen to you and Rolando is an absolute professional and quality listener. ~Bobby