Office Depot

Horrendous service. Their print station is never available to print for one reason or another. Tonight the excuse was they have another large order so they can't service even someone who wants to print a few pages. You wonder why they have to close locations.
1 8 years ago (31-05-2018)

This Jersey City location is the absolute worst store I have ever gone to . Unfortunately , I have to continue to use it because of where I live . Every time I call for assistance to run my business the employee and manager cannot answer my questions . They are uneducated with their supplies and Stock. I sat on the phone for 30 minutes waiting for them to find watercolor paper sizes , which I buy at least 3 yikes a month there , and they swore they don’t ever carry it . I had to drive over there just to find it on the shelf. The last package I shipped as “ fragile “ for my business was smashed and destroyed before it ever left the store . Many times I have tried to ship my packages there they say they cannot accommodate my 11x18 sized shipment . It’s absolutely ridiculous . I should not have to tell them how to do their job. They supply a service . They need to hire people who are willing to do just that .
1 8 years ago (15-04-2018)

Great Customer Service Ms.Kim at the cash register this morning. Keep up the great work!🤗
4 9 years ago (15-02-2018)

They should close this store. I wish i can give it zero rating. The customer service reps are absolutely horrible . I had called before going to this location. On the call, Jimmy Martinez— the customer service manager said an item was available for purchase at their store. I drove from NYC to this location to find out they didn’t have it available. The manager should be reprimanded for his negligence. Based on this type of horrible customer service, the company should terminate his employment. A very bad look for Office Depot. Going forward, I will use another company to purchase office goods.
1 9 years ago (05-11-2017)

Ordered a laptop. After an hour got email saying the item is not available and the order is cancelled. Not sure how could I order the item when it is not available. Better not to buy anything from Office Depot.
1 9 years ago (22-11-2017)