Office Depot

Went in to pick up a desk we ordered online. The customer service manager was in. Mind you, this is the second time we’ve had an encounter with this gentleman, whose name I didn’t catch becuase I was blown away by his arrogance and utter disrespect. You need a new customer service manager as the current one has absolutely no idea how to treat customers. He swore the desk we boight wouldn’t fit in our trunk. Until my fiance insisted, he didn’t wven want to try. The deak fit fine. And the previous time we had been in, I asked if they had wireless keyboards and his response was “of course, any store has them.” Well obviously, But I was at YOUR store. Be helpful instead of condescending. We will NEVER go back to Office Depot. We will shop at Staples from here on out.
1 8 years ago (26-03-2018)

Anyone complaining must not have gone to either of the Staples in Bozeman, as they are extremely understaffed and have told me I will have to wait for someone to be available to help me find something. Whereas Office Depot you can't even walk to the back wall without being asked if you need help. Additionally, it's much cleaner and better stocked than either Staples.
5 9 years ago (22-07-2017)

Extremely friendly, extremely responsive, very cost-effective, in the print Department. And when you call you actually get a human being!
4 9 years ago (24-08-2017)

Always very nice and helpful
5 8 years ago (20-03-2018)

In store service was good, not super helpful on helping me return a purchase from online though. Office Depot customer service from the 1-800 number has YET to contact me back to return. Very frustrated and probably won't buy electronics from here again. Too much of a hassle.
2 10 years ago (03-03-2017)