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Reviews, get directions and contact details for Omaha Steaks

Omaha Steaks

About

Premium steaks and gourmet food, delivered. Omaha Steaks is a fifth-generation family-owned company dedicated to bringing you the absolute best.

Story

We are Omaha Steaks, a fifth-generation, family-owned company with a passion for providing the finest in premium beef and gourmet foods for our family of customers.

Our company originated in 1917, when father and son, J.J. and B.A. Simon, immigrants from Riga, Latvia, founded The Table Supply Meat Company, a small custom butcher shop in Omaha, Nebraska. The original company sold tender, premium beef to discerning restaurants, hotels and grocers.

B.A.’s son, Lester Simon, joined the company in 1929 and is credited with introducing the great taste of Omaha Steaks to the nation, when he persuaded Union Pacific Railroad to begin serving them in the dining cars of their luxury transcontinental trains in the 1940’s.

Train passengers who enjoyed Omaha Steaks in Union Pacific’s dining cars asked the question, “how do we get these steaks at home?” prompting our company to launch its first mail order ventures – magazine ads and direct mail flyers -- in 1952.

Innovations in the late 1950’s and early 1960’s including direct parcel shipping, polystyrene shipping coolers and vacuum packaging helped catapult the business to the next level. The first Omaha Steaks catalogs rolled off the press in 1963, accompanied by an expanded product line that included seafood, pork, poultry, side dishes, appetizers and desserts.

In 1966, our company built a new plant facility and changed the company name to Omaha Steaks. During the 1970’s, we opened a call center for easy telephone ordering and later made mail order history by introducing a toll-free service line to better assist customers. Retail stores were added to the marketing mix in 1976. Today, the company has more than 80 store locations in 28 states.

Among the first companies nationwide to arrive online, Omaha Steaks started offering steaks for sale on CompuServe beginning in 1990 and we started our own website www.OmahaSteaks.com in 1995.

Fifth-generation family members Bruce and Todd Simon now provide the leadership of Omaha Steaks, where our philosophy that “the customer is at the top of the organizational chart” never changes.

We are extremely proud of our proven brand and reputation for quality and service. We’ve experienced tremendous growth since we opened almost 100 years ago, but our commitment to serving customers remains at the heart of everything we do.

Impressum

OS SalesCo, Inc.

Address: 4400 S. 96th St. , Omaha 68127, NE, US
Phone: (402) 593-4223
State: NE
City: Omaha
Zip Code: 68127


opening hours

Monday: 09:00-20:00
Tuesday: 09:00-20:00
Wednesday: 09:00-20:00
Thursday: 09:00-20:00
Friday: 09:00-20:00
Saturday: 09:00-20:00
Sunday: 10:00-18:00


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Reviews
I’ll give four stars, back in from street. It’s out of their control tho. Not too busy street to back in from. Once you pull up to second set of docks you’ll see receiving door. There’s a ringer of to the right of it. Immediate unloading
If you are an otr truck driver needing to deliver here, it’s not fun. Off street parking with a ditch in front so there’s no room to correct, you have to get it in perfect. Usually all docks have trailers in them. With that being said, staff are very friendly and it’s kind of cool to see where they make the steaks best steaks hands down!
We ordered meat last month, from Omaha steaks it was shipped FedEx, and FedEx held it so long that it spoiled, we called and got a refund. So this month we tried again, we called the company to ask if the shipping problems had been resolved and were assured that they were. So we ordered, tracked our shipment it was due to be delivered Sunday October 24th, but came on Monday the 25, we thought ok no problem...but when unpacking the cooler we saw that the boxes were wet and items were warm and most were thawed out. There was a bag for dry ice, but no dry ice...I called customer service, and was told that the dry ice lasts along time and the food is still safe to eat and refreeze if it is cool to the touch. I told them the dry ice bag was empty,, no dry ice to be found.I was given a partial refund. I will not waste my time ordering from this company again. It's very frustrating...
Been here a few times. First time I was running late for a party so I called to ask if they could put the mailer special together so I could pop in. Although willing to do so, I was shocked to learn that the stores do not have any copies or memos @ it employees must not look at their mailed ads either. But, they took care of me quickly & professionally. They are always courteous and take their time to offer a pampered personal assistance.
Sale rep was nice. Provided us with dry ice because he knew we had a long trip back home. I'm sad I wasn't able to walk around in the store though.
Great steaks. 100% frozen..no fresh meat here. Popular world wide. Very good service. Always wait for a coupon to buy their packages of assorted meats. Watch for 50% off coupons. Perfect Christmas gifts for the person that's hard to buy for.
We like the frankness, no pun intended..as we got 190. Of good deals and honesty that all our friends will get better deals if we go online, ask for free postage with all their holiday gifts. Thanks!
They send too many emails after placing an online order, trying to "upsale" after receiving the order confirmation number! Their Customer Care, is very unprofessional and rude over the phone
Customer Service wasn't good. Sales clerk had a bad attitude for no reason. He messed up my order and blamed me when I told him the exact name and price of the combo I wanted. He fixed the order and apologized and that is the only reason I am giving them any stars.
Horrible experience. The quality and portion sizes are a laugh. The hamburger meat is grayish brown, the so called chicken breasts are 1/3 of an actual chicken breast, the meat looks old. What a waste of $130.00, all to be tossed out, since I'm scared to eat it. My god, I cannot believe that you're still in business, shame on you.
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