One Medical

It's such a breeze to get medical care from One Medical, and this location is superb. One Medical now has a comprehensive plan to support you for international travel, and after completing my online form, I was reminded to come in for a recommended vaccination. The walk-in lab hours made it easy - I was in and out within 15 minutes, with the assurance that my vaccine dose had already been recorded in my file. I love that any kind of appointment I might make - for a sick visit or annual exam - that my time is respected and I am seen within minutes of my appointment time.

I an extremely happy with Jennifer Barnwell, NP. She is knowledgeable, professional and best of all caring. She takes time to listen to my concerns and provide possible solutions. She responds to emails in a timely manner. I have never had any issues with making appointments or the wait time for the appointment. The Union Station Office waiting area is always calm and relaxing. I have found the Front Office staff to be friendly and helpful. The same can be said for the on-site lab technicians. I am so happy that I found Jennifer Barnwell, NP and One Medical.

One Medical is a game changed for health in this country. I had been struggling to find a primary care provider for over a year with my insurance. All contact info for doctors and nurse practitioners on their website is outdated. The website itself seems intentionally hard to use. I had the best experience with One Medical. Not only was it effortless to schedule an appointment for the next day nonetheless!, my new primary care provider is focused on preventive medicine, which is exactly what I have been wanting to find so rare in this country. Without my having to ask she ordered blood work that previous doctors denied to me even though I begged for them. The appointment started exactly on time and the bloodwork was done right after. I also love how all of the lab results are accessible in the One Medical app and how I can message my PCP directly. Lastly, the integration with Amazon Pharmacy makes it seemless to order my thyroid meds and to keep my dose in check. I could not recommend One Medical more strongly. The price is so friendly for prime subscribers. I will never use any other service for my health needs.

At my last appointment, my PCP, Esther Baik, accused me of seeking surgical intervention for scoliosis which I don’t desire because I was wary about her recommendation of acupuncture for back and neck issues and she also warned me against trying to get her to “say bad things” about other doctors when trying to get a recommendation for a specialist. When I first started seeing her, about a year ago, I asked if she could prescribe a pretty common and manageable anxiety medication, one that I had experience with in the past, and she said she wouldn’t prescribe it because she didn’t “want to have to keep up with that.” I was to understand that “keeping up with that” is part of a doctor’s job, but perhaps I’ve been mistaken. If anything, that incident alone should have told me everything I needed to know about the quality of care I would be receiving from Esther and One Medical. Additionally, One Medical’s subscription appears to have cost me double what it’s supposed to cost Prime members, so there are administrative issues, too. Otherwise, this review might have made two stars for the decent location.

I've been a one medical patient for four or five years. If your appointment's at 10:00 a.m. the clinical provider is their greeting you at 10:00 a.m. they are efficient at managing the appointment times. If you need a long visit then book a long visit. Previous to one medical I have fallen asleep in the patient room because the doctors took so long to get to me.

Chris, one of the lab technicians, is the nicest healthcare professional I’ve ever come in contact with. He clearly cares about his job and the comfort and safety of his patients. I hate getting my blood drawn but he made me feel totally comfortable. He even made a note in my chart noting the vein he used so that other technicians could access it easily in the future without having to poke around.

I love this place. I’ve always struggled to find convenient medical care because I travel so much. One Medical, and this particular site, have made things so consistent & easy.

This is one of the best doctors offices I have ever been to. The providers truly care about their patients and they really take extra steps to ensure you are welcomed and comfortable in this office. The whole process was seamless, not rushed but not slow, and phenomenal. Don’t listen to the negative reviews for silly things.

UPDATED: THEY DID IT AGAIN!! Literally, two times in a row that they canceled after I took off work and notified me **the morning of the appointment**. Cancelled my appointment the night before. Instead of sending a text or calling me to let me know of the last-minute change, they sent me a message on the app with a subject line that bore no indication of the cancellation. Given that they had communicated by text about confirming my appointment—when it was. In their interest—one might think they’d text when there was an urgent change. Nope. So I took off work, drove all the way down, showed up, and was informed there was no one to see me. Thanks for nothing. Do better.

One Medical has amazing healthcare professionals on staff and the absolute BEST administrative staff anywhere.