Reviews
We called Owens to service our boiler system in our house. I remembered taking a photo of one of their vans signage recently and we ended up needed service. We called and had technician out within 2 days. Charles was professional, gave us a fair price and most importantly gave us peace of mind. I will recommend to my real estate clients, family and friends. Thank you for the service your company provides.
Last week we woke up to discover our 30 year old furnace had stopped working. We immediately called Owens! Customer service was friendly and attentive. Service was quick and professional. Pricing was honest and competitive. We love Owens and will continue to use them for all of out heating and cooling needs! UPDATE: Owens Co continues to go above and beyond for their customers. We called Owens Co a few weeks after they installed our new furnace because we noticed water along the base of the furnace and floor of our utility room. John came out immediately and did a thorough examination of all our utilities and found the source of the problem was not related to the furnace. Instead of leaving me with the issue, he showed me what was wrong detached hose and dirty filter on humidifier and how to fix it without calling the plumber. His expertise beyond my furnace saved me a minimum of $200 in fees a plumber would charge to come out. You don't get that kind of service anymore. I highly recommend them!!
Jim D did a great job providing an annual service for my NTI boiler. Job was done quickly, and at a price I expected. Thank you!
I'm an HVAC electrician, but I'm not a tinner or a fitter. I mostly work on extremely large institution size heating and cooling units. I know my limitations. These are the guys I call to fix my own furnace when I need help. I've had some very difficult problems on my own furnace twice now, and these guys were able to fix it. They show up on time, and fix what needs to be fixed. It's just nice to have a contractor that finally just shows up, and gets the job done. No hassles, and my furnace works when they leave.Services: HVAC system maintenance
I wish I had called Owens years ago for help! From start to finish, the recent service provided on my furnace's failed blower motor could not have been better. The receptionist was friendly, empathetic and helpful, squeezing me in at a very busy time. The serviceman was timely, courteous, and skilled. Communication was excellent all around. I will only call Owens for all future heating and cooling needs. Many thanks!
Another company told me I needed a new boiler for my home costing at least 7400 dollars. I called Owens for a second opinion. After inspecting the boiler Owens was able to fix it for under 500 dollars. Very honest company. They could have told me I needed a new boiler like the first company but instead were very honest and saved me a lot of money. Be very careful, I learned a lot of companies will tell you you need a new system to make a sale. Owens is the only company I will call in the future and would recommend them!
Our furnace just wasn't keeping up this past weekend and the temps were headed below zero in the next few days. Fortunately, we called Owens Companies on Monday afternoon and their technician was here by noon the next day. It took some persistence on his part, but he determined which parts needed replacing and we were back up and running, just as the temps went below zero for the next 48 hours. Thanks for the quick response and the well trained technician replaced the parts that needed to be and tuned up the rest of the system. Thanks for the peace of mind!
We used Owens to replace an old furnace. The salesperson was knowledgeable and the person who installed it was awesome. The accounting department of Owens is what will get you. Very inefficient. I had to call multiple times to get our payment amount, and after we paid in full, they sent us multiple invoices to pay again? When I called to complain about this, no one returned my call. What the ?? Who ever is in charge of accounting needs serious training or should be replaced. They are the weak spot in the customer experience.