Reviews
I moved into my condo on April 1, 2018. What a nice welcome gift I received, iI was told that I was going to be assessed over $1600.00 for roof replacement for damage caused by hail in 2014! This does not seem right since I did not even live in Nebraska until 2018. Since then I have heard nothing but complaints about PJ Morgan. Their rep. Ann Kinder is never available. I like my condo but I am not going to be able to afford to live here due to rising HOA fees and frequent assessments - four within eleven years. The condo grounds are in disrepair, bare spots on lawns, shrubs and tress that are at risk of dying. I liked the concept of owning a condo and having the grounds and exteriors taken care of but that’s not the case here. We seem to have to pay extra for anything that is done. We have no say in what is done or when.
1
7 years ago (10-05-2018)
I rented a house from this company, recently moved out. I always paid rent and utilities on time. Upon leaving I was told by my agent multiple times that PJ Morgan is allowed 14 days from the last day I was there, which was April 15th, to have the deposit back to me. I made it very clear I would do everything needed to ensure a full deposit return as well. During my last couple weeks living there I even had random people show up at random times because the website listed it as an open house. I did this company a solid and let the people who wanted to view the house look around and provided contact information if interested. Around the 18th day after moving out, still no deposit return, I contacted the agent in charge of the property while I lived there via email, no response. Contacted the new agent who took over, no response. Called last Friday and spoke with the agent who managed the property while I lived there who seemed annoyed that I was calling to ask where my deposit return was and was told the check would be mailed out Monday. It is now end of day Thursday, May 10th and I still do not have my deposit return! It is a local address so even if it was sent out Tuesday it should be here. After reading other reviews I am now wondering if/when it will get here. If there was another time frame it would have been nice to know as I have been expecting it. I paid my deposit upfront without making them wait, moved in 3 days early and had to pay a prorated portion of rent, rent was always on time, left the house in same if not cleaner condition than when I moved in. Do you plan to prorated over my deposit I was told you are allowed 14 days and has now been 25 and counting? ****update**** after posting this review and contacting them again today they went out of their way to make it right and bring me a check today. Changing from 1 to 3 stars because my experience renting the house was good but the deposit return was a fiasco and to boot them bringing me a check today means their agent lied to me last week about the check being sent out Monday.
3
7 years ago (11-05-2018)
Horrible experience!!! It took 1 and a half months to get our deposit check back. On top of that we were charged for utilities for a whole month after we moved out. JP Morgan agreed to reimburse us a few days but here we are 52 days after our official move-out date and we haven't seen a dime from them. Reading all the other unpleasant reviews sums up exactly the experience you will have with JP Morgan. Save your time & money and rent/buy elsewhere.
1
7 years ago (21-02-2018)
Excellent renting experience. When conducting the pre-move-in inspection, the property was not in an acceptable condition, but Ann Kinder made sure it was put right without my having to ask. The next day, she had an army of cleaners, painters, maintenance, and a locksmith out to correct every problem. She even attends Homeowner's Association meetings to stay up-to-date on what's happening in the neighborhood. I'm very glad to have a property manager that takes pride in their units and is proactive about getting me what I need as a tenant. Midwestern hospitality at its finest!
5
7 years ago (06-01-2018)
This company sucks. I wouldn't recommend renting through them at all. The management is beyond lazy. They take forever to call back or just don't bother...
When we first checked out the house, it appeared to be clean, but after doing my own thourough cleaning I found it to be quite disgusting. Copious amount of animal hair, human food and dog food under the stove and fridge. After moving in we discovered numerous problems...broken this and that....crappy attempts to fix things like broken cupboard doors. Even the maintenance man scoffed at the owners "handywork".
When we looked at the house in the fall it smelled fine. Then the humidity showed up...the smell of animal urine permeated the house. Their idea of fixing the problem was to have the carpets shampooed. That will not help if the urine soaked into the floor boards. What do you know, it didn't solve the problem and they couldn't have cared less.
Now, we received a letter that we have 30 days to move (And must have the carpets professionally cleaned or its deducted from the security deposit-Yep, it's worth having ancient pee smelling carpet cleaned over and over) because they no longer want to rent out the home...that's fabulous, we have so much time on our hands to hurry up and find another place, pack, move it all, etc etc...and make sure it's within a reasonable distance from the elementary school.
Wish I had read reviews first....
1
7 years ago (02-02-2018)