Pacheco's Towing

Translated by Google Very bad experience. They came through the RACC. They did not bring me the replacement battery that I had requested. They made me go 18 minutes by car to a kind of warehouse they have in Vendrell. There they installed me and charged me at a gold price for a used battery. They refused to let me pay by card. After 4 times insisting they made me an invoice where they did not specify the battery that I had bought. Then they sent me another invoice with a battery that also does not correspond to the one they gave me; So I don't even have a guarantee. And since then, no other answer. Evidently I have made the relevant claim where I had to do it. Original Muy mala experiencia. Vinieron a través del RACC. No me trajeron la batería de recambio que yo había solicitado. Me hicieron ir a mi a 18 minutos en coche a una especie de almacén que tienen en el Vendrell. Allí me instalaron y cobraron a precio de oro una batería ya utilizada. Se negaron a que pudiese realizar el pago con targeta. Tras 4 veces insistiendo me hicieron una factura donde no me especificaron la batería que yo había comprado. Luego me mandaron otra factura con una batería que tampoco corresponde a la que me pusieron; con lo que tampoco tengo ni la garantía. Y des de entonces, ninguna otra respuesta. Evidentemente he hecho la reclamación pertinente donde tenía que hacerla.

Translated by Google When you have to be attended to for a problem, it is important that there are PEOPLE behind you who understand you and help you to the best of their ability, because Joan "Gruista" and Lorena "Administration" were at a more than human level and attended to my needs for a long time. problem with the damaged vehicle, a Volvo dealer in Tarragona who did not attend me and left me completely stranded and the help of Pacheco cranes with a trip to my place of origin in Lleida. Thank you Gruas Pacheco and especially Joan and Lorena. Original Cuando debes ser atendido por un problema es importante que detras estén PERSONAS que te entiendan y te ayuden en la medida de sus posibilidades, pues Joan “Gruista” y Lorena “Administración” estuvieron a un nivel más que humano y atendiendo a mis necesidades durante un problema con el vehículo estropeado, un concesionario Volvo de Tarragona que no me atendió y me dejó totalmente tirado y la ayuda de gruas Pacheco con un desplazamiento hasta mi lugar de origen en Lleida. Gracias Gruas Pacheco y en especial a Joan y Lorena.Service: Car towing

Translated by Google Excellent attention from Guillermo, good treatment, kindness and he gave me very good advice to follow after his assistance. Very nice guy, appreciated at times like this! Original Excelente la atención por parte de Guillermo, buen trato, amabilidad y me dio muy buenos consejos para que los siguiera después de su asistencia. Chico muy simpático, se agradece en momentos así!

Translated by Google I call my company, they tell me that they will call me, I talk to them and they tell me that now they come after 1 hour. I look at the link they send me and it appears as the service is done. I speak with the company again and it says that the driver has been calling me and has not been able to contact me when it is a lie. Terrible service I do not recommend Original Llamo a mi compañía me dice que me llamaran, hablo con ellos y me dicen que ahora vienen despues de 1 hora miro el enlace que me mandan y me sale conforme el servicio esta realizado. Hablo con la compañía de nuevo y dice que el chófer me a estado llamando y no a conseguido contactar conmigo cuando es mentira. Servicio pésimo no lo recomiendo

Translated by Google Fast, efficient and professional service. Finally, I have not needed the towing service, and precisely for this reason I want to thank Guillermo for his patience and kindness, and for all his explanations. Original Servicio rápido, eficaz y profesional. Finalmente, no he necesitado el servicio de remolque, y precisamente por ello quiero agradecer la paciencia y amabilidad de Guillermo, y todas sus explicaciones.Service: Car towing

Translated by Google Super good! Good people. Great views from the co-pilot seat. Guillermo is a great crane operator! Original Súper bé! Bona gent. Grans vistes des del seient del copilot. El Guillermo és un gran gruista!Service: Car towing

Translated by Google We are very happy with the high quality of service and the professionalism with which they work. When no other company answered or did not know how to give us an answer, they helped us, very quickly and much cheaper than the rest. Highly recommended! Original Estem molt contents amb l'alta qualitat del servei i la professionalitat amb la que treballen. Quan cap altra empresa responia o no ens sabien donar resposta, ells ens han ajudat, rapidíssim i molt més econòmic que la resta. Molt recomanables!

Translated by Google Guillem has been very kind and friendly. Very good service. Original Guillem ha sigut molt amable i simpàtic. Molt bon servei.