Panda Express

Came in today and got a very unpleasant experience. We understand that there was a waiting line but this was no reason for the staffs unprofessionalism. We placed our order at 5:24pm and decided to wait for our food as we only had partial, they placed our food on the counter. 10 minutes later the food came out and instead of completing our order they served everyone else while our food was getting stale and cold. My wife asked them why wasn't our food ready as the food we were waiting was already out, all she got was " it'll be 10 minutes", then the server Rosalinda decided to start making smart comments to her manager in Spanish not knowing my wife speaks Spanish. We heard the whole thing while still waiting for our food to be out. We waited for over 30minutes before we requested a refund. The manager NEVER apologized for the staff behavior or for our order never being completed. This is the first time we've ever had issues and this is definitely the last time we come to this restaurant. Poor professionalism, no food ready, and poor management!!!.

I cannot believe how I was just treated here at this restaurant, my pickup order was for 12:05 I placed an order at 11:45 I waited until 12:05 to leave my house I’m right down the street takes a minute to get here when I arrived there were no clear signs on where a pick up person should stand or wait to be assisted. The customers and staff treated me like I was cutting the line, the person at the counter Liss or at least that’s what’s on her name tag she was literally going to skip me even though I came in and stood behind the guy that was paying the other customer was still ordering his food when I had walked in. She walked to Rosa and grabbed the food that was prepared as I was waiting in line she didn’t even look at me or acknowledge that I was there, She grabbed his food and went to check him out, when I said hello, pick up order for Loren and she repeated it back to me. I said yes I’m picking up my order that I already placed online. She stated my order was not ready and they would have to make the order. I then asked to cancel the order, I assumed it would be ready when I got there, I’m a working mother of 3, who is on the go, and busy. That’s why I waited until my order was supposed to be ready, before I even left my house. That’s when Rosa chimes in and said very aggressive and rude “it will be ready in 2 minutes” I then watched her proceed to put 3 extra pot stickers in my box which my kids love so that kinda calmed me down for a second. I then asked if they always wait until the pick up customer gets here to prepare the order, and Liss, tried to say it was something about the food not being ready, but everything I got was basic items, nothing excessive, and nothing was extremely fresh, or just made, all my food, you could tell had been sitting there, then Rosa proceeded to call me Fat, in Spanish and remove the 3 extra pot stickers she previously put in my box. I then told her she needs to watch what she says because I just understood everything she just said. I also told her just because someone looks white does not mean they are white. She tried to lie and say she told Liss what to do about the food but I heard her clear as day. To bad because my kids really enjoyed the food and if the food wasn’t for them I really would have cancelled my order and told them to refund my card I spent $22.00 in your Restaurant to be treated very badly and called Fat to my face unacceptable treatment.

The food was good and fresh. The service was friendly and quick. My only complaint is actually out of their control. They are located near a bus stop and are in a poor area. Sometimes the people near and around are questionable.Food: 5/5

One day my card wouldn’t work when i tried paying for me and my one year olds meal so Raquel paid for our meal and i felt so bad i want her to know I highly appreciate you for doing that i had just gotten off work and was ready to eat with my little one God bless you Raquel!!!!! <3

I should have took my money back went to lv china kitchen instead, it was a bit far but at least they not rude and making uncomfortable to eat, I wanted a plate, I got white rice and Beijing beef I wanted something else but none of the food other than Beijing beef look appetizing to me.. the server forcing me to choose something else and I keep saying that will be all idk how many times I have said it, even the customer behind me telling her that I don't want anything else, then she goes saying to the cashier something in Spanish, then the cashier told me next time get a bowl, I'm like okay how will I know that ‍, not coming back here ever again.

Love it here, that lady, Rosa though, always has an attitude...I just go there because it's what's closest to me, otherwise, I wouldn't anymore. That lady makes me wanna drive the extra mile to the next Panda Express.Food: 5/5

I use to get the family and it use to cost 33$ and it was big and had a lot of stuff now it cost 40$ and it is small they reduced the box and sizing a lot not worth it

The fried rice was undercooked How you make fry rice without the fry.Food: 1/5

Very friendly! However the food was another thing. I ordered mushroom chicken and Beijing beef and the Beijing beef was not cooked all the way it was like the sauce was added after cooking. I didn't enjoy it as usual.

The food was good but the service left a little more to be desired. Counter person gave me mostly broccoli even after i mentioned that a little more meat would be nice. When in the mood for panda i woukd definitely avoid this one.