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Reviews, get directions and contact details for Papa John's Pizza

Papa John's Pizza

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Better Ingredients. Better Pizza. Papa John’s. - For Delivery or Carryout, we make a superior pizza from fresh, never frozen dough, all-natural sauce, fresh-cut vegetables, and real meats and cheeses.



"For Papa Johns Pizza in Catonsville, MD, the secret to success is much like the secret to making a better pizza - the more you put into it, the more you get out of it. Whether it's our signature sauce, toppings, our original fresh dough, or even the box itself, we invest in our ingredients to ensure that we always give you the finest quality pizza. For you, it’s not just Better Ingredients. Better Pizza. It’s a family gathering, memorable birthday, work celebration or simply a great meal. It’s our goal to make sure you always have the best ingredients for every occasion. Call us at 410 788-7272 for delivery or stop by Edmonson Ave for carryout to order your favorite, pizza, breadsticks, or wings today!"
Address: 618 Edmondson Ave , Catonsville 21228, MD, US
Phone: (410) 788-7272
State: MD
City: Catonsville
Zip Code: 21228



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Reviews
Asked for extra cheese cus if not they give it to you like this. I ordered and paid for extra cheese and still got this…….. then I called and asked for it to be replaced and delivered to me to avoid having to make an extra trip due to their mess up but was told they don’t do that because it was a carry out order. Ok and…… you all messed up the order not me so you all should accommodate for that. Having to do this enough times you’ll tighten up and make sure orders are correct because now it’s costing you! The gentleman was nice and stated he would refund me. That wasn’t what I asked for, that wasn’t the point. I wasn’t worried about a refund just make what I ordered. Oh well, maybe next time.
Very good pizza tonight! Big improvement from pizza in the past. Perfectly cooked and tasted delicious! Dante the manager was very kind and pleasant. Highly recommend this location.
I wish I could rate this place negative stars. I ordered from the papa johns app and I seen that my food came from this place. I had the most terrible stomach ache that made me puke and go #2 literally 25 minutes after eating from here. I was thinking that the stomach ache came from eating cinnamon pull aparts and soda, and the sweetness was making my stomach hurt. Nah, turns out when I just ate the pizza and wings, my stomach was bubbling heavy too. The food here is prepared in a dirty way and it gave me food poisoning. A waste of money.
Very rude employees. Asked for extra peppers got two . Asked for extra sauce got one . Went back to ask for it and they rushed me out like they were trying to close and I did not get what I ordered.
Manager was professional and working hard to push things through on a very busy day, communicated what was happening and gave me the VIP treatment. Being kind equals repeat customers
This place is 7 minutes from our home 2.5 miles away from the store location. They give flyers out at my son's school that's in the area for special school rate. On the flyer it says to call Generl Manager at that store to receive special rate. It also says at the bottom of the flyer in fine print "Minimum order of two pizzas delivered to school address, call general Manager for special pricing." So I call the general manager & she gets on phone & tells me "it's a minimum of 4 pizzas." So I then let her know the flyer says Minimum of 2 pizzas have to be brought. Also told her my son received the flyer in school. I give her my address and then, she tells me I'm out of the delivery area & that she has not passed out any flyers. But my son comes home from school, with a flyer with your name on it & this advertisement. They just was rude about it & could have handled the situation better, instead of trying to push a customer away.
I placed an order via the website this evening and I ordered a large 3 topping pizza. To my surprise I had a $10 papa reward. My purchase came to approximately a little over $10 and I left the driver a $10 tip. When I opened my box, I literally had no toppings on my pizza. There were 12 jalapeños and 8 pieces of pineapple and barley any cheese. I am not someone that complains, but I felt like this should not have went unnoticed. I contacted the store and the young lady I spoke was rude, left me on hold for about 5 minutes and when she returned to the phone, stated that the toppings I ordered , they were low on and I said cheese too! She proceeded to tell me there was nothing they could do and placed me back on hold and didn’t return to the phone. A simply phone call could have been made and informed me that they were low on their supplies to fulfill my order and I would have cancelled. But, instead I waited over 40 minutes for a pizza that wasn’t properly prepared. I will not be order from this store in the future and that’s Unfortunate due to the product and the service.
Ordered a med pizza. Xtra sauce. Received med pizza dough with small pizza fixins on it. No sauce. NO sauce. How is that possible? That plus brownies, $37.15. Aug 2022.
I ordered a specialty pizza this evening about 5:45, when I received it there was a topping missing. I called and spoke with the manager, his name starts with a M he told me his name but I forgot ‍. He was very professional with an amazing personality , after realizing the error was on my end, he still took care of me with no issues. We actually laughed about the mistake. Kudos to him
The employees were rude. They were outside more than they were inside. Messed peoples orders. It was just a mess. My last time there.Food: 2/5
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