Reviews
I got a refund because I saw the lady make pizza without gloves and long fingernails. Then when she reached over the dough to get the toppings her breast clothes went into the dough. I ask the young manager why? He stumbled over his words because he didn't have an answer so he made up something that I did not understand. I am now turned off because if this is how pizza and dough for other things on menu is made, I just find it disgusting!
The cinnamon pull aparts might be the best fast food dessert I've ever had. Ridiculous. Pizza and service were fine. Love the local sports half off deal. Hadn't had PJ's pizza in years before this promotion.
The worse customer service. Ordered curb side pick up, clicked the button informing I was there waiting. Received text 30 mins later that pizza was ready, click the button that I was there, waited another 10 mins and went in to pick up the pizza myself. What's the purpose of curbside.
Horrible experience. My pizza didn’t show up. Called to complain and they left me hold for over an hour. No refund and no pizza
This is a cheese crust pizza from this store. Regret spending 35 bucks all together to get this. Papa John's stop making ads and work on your stores and employees. Big companies are such rip offs. Have some decency you are serving Human!!!
Went to order a bulk order for our company for tomorrow. Called the store location to find out how they wanted me to order and when since it was going to total 15 pizza's, numerous orders of wings, breadsticks, and sodas. We're 1.5 blocks from this location and have ordered from them numerous times in the past and spent thousands of $'s over the years. The Mgr name begins with T" would not provide any special pricing, only the coupons on the site which are geared for families and did not provide any service levels to assist with this order. I requested the owner's office number it's a franchise and they she provided to hang up on me. I then called back and requested the number again, and she was very rude and hung up on me again. We will never place an order at this location again. Domino's, here we come.
I will never order from here again. I placed my order at 10:30 pm. The person who took my order told me the pizza would take 30 to 35 minutes to get here. The pizza still wasn’t here by 11:15 pm so I called back to find out how long it would be. I was told the pizza would be here in 30 minutes. I then asked to speak with a manager. I spoke with Latia. She asked if I wanted to cancel my order. I said that’s the only solution you have is to cancel the order after I waited all this time. She then, explained to me that the driver have six other people to go to because Papa John’s uses DoorDash. I canceled the order. Never again. I don’t even want to leave one star.
Ordered two pizzas and some breadsticks took over two hours for delivery and my delivery was cold and I was missing a whole pizza and when I tried to call back no one answered. Then I tried to call back from my daughters phone and Someone finally picked up after I called from her phone after being on hold three different times from mine and was on hold for at least 20 to 30 minutes each time. When I finally get a hold of someone I was told they were closed and to call back in the morning and make a complaint.
They do aim to please. My husband's order wasn't right. And, the manager replaced his order.Food: 4/5
Takes 30 minutes after you order online to pick up . They start making it once you get there. Why there's a pick up option if i have to wait 30 minutes?? Not clean. After taking money from the customer you should wash your hands to touch the dough !!! But they don't know how to wash .