Reviews
I have been going to Parkrose Auto and Truck for many years. Just recently as we were preparing to go out of town our truck experienced and electrical failure. Dan was busy with many other customers but managed to fit us in. He not only found the only remaining part available on the west coast, but we were able to get it, install and we were ready to go pin our trip. In my experience Dan puts the importance of customers high on his list of priorities. Even with lots of other things to do, he took care of us and made sure we had what we needed. I’ll be coming back when I need their help again.Service: Electrical
Third mechanic we spoke to about our camper van. The only one that was honest and cared more about our safety than money. Finally felt safe in our car after Dan took a look and did what he could to get us back to Vancouver.
These guys took our 2010 F350 diesel in to repair & replace the power steering pump and belt's had to be replaced with the proper belts, that Firestone had put on in our emergency breakdown last Saturday. Our truck is Now operating in great condition with the brakes and steering working as it Should have,.. after Firestone worked on it telling us we were good to get back on the road pulling our 2018 5th wheel camper. Which it wasn't fixed properly. Thanks Parkrose diesel Truck & Auto repair for correcting the problems with our truck! We appreciate a Job well done, and your prompt attention to our needs.
This shop is VERY informed on the emission system maintenance needed for Ford, GMC/Chevy, and Dodge diesel trucks. The turbo vanes on my 80,000 mile 2016 GMC Duramax 2500 were not opening properly due to emission debris. Another shop wanted to replace my turbo for $5,000! After discussing the problem with Dan, he tapped into the turbo and cleaned the vanes to operate properly, conducted a diesel emissions system treatment, and a synthetic oil change. Truck engine now operates like new, engine code P 003A no longer appears, and out the door for $ 1500 bill. Many thanks for your great service!!!Services: Battery
Horrible. Initially went in for head gasket leak, replace. It took 3 months or more. When they suggested other issues to fix, I paid and let them. What started as $8000 repair ended up to over $11,000. I finally got my Diesel truck back, drove it fine for several months. Went to move my two horses from Vancouver to Montana. Picked up my horses from Oregon city made it to Hood River when I lost power after a popping sound. Paid a mechanic to come look at it, he diagnosed two injectors failed. I had laid an extra $1000 when they suggested I replace my functioning ones with new ones. Then I had to have it towed back to the shop, which I paid for $520 plus what I paid the mechanic in Hood River. I had to have my son bring my Tahoe to which I had to have the trailer hitch hook up rewired. This incident coat me about $1000. They "fixed" ina couple of days. I was at the time in the process of moving from Vancouver, wa to Hot Springs, Mt. So I go to pick it up and I am now owing black smoke everytime under load, going up a hill or hitting the gas hard. I was moving 5 car engines this time and was told it would be fine, bring it back when you get back. I drove all they way to Haugan, Mt no problem besides billowing black smoke. Parked it, fine. Got up the next morning, same issue, no power wouldn't go. I luckily found a local mechanic who spent 15 minutes and said the injector points needed to be closer. It was fine after that until on the way back. Made it all the way to rest stop just outside of Boardman,OR when once again, failure, two other injectors failed. We had taken two vehicles so this time, I Had this shop tow it back. That was the near the beginning of September, I am still waiting for my truck back . They now tell me it will another $3000 for injector regulator I believe. I had to move to Montana without my PU. I had to have friends use theirs and tow a trailer for me. Not happy at allServices: Engine repair
Good people and great staff that will handle just about any problem you throw at them, they even do alignments with a fancy customtoolz 2 post alignment computer
We needed mechanical service while on the road for several months. we were received very quickly. The service was professional, courteous, efficient and honest! Very good place!Services: General repairs & maintenance
Needed the AC fixed on my truck mid-summer just before a big trip. Parkrose Auto went above and beyond to diagnose and fix the issue extremely fast. Performed the service at a competitive rate and spent time to explain how they solved the issue and answered all my questions in detail. The staff was very friendly and accommodating to both me and my wife. This is my new go to spot. Highly recommend.
We were on our way to the Oregon Coast from Idaho in our RV when we heard noise coming from our engine. After calling two RV dealers to find out that they did not work on engines and calling to Ford dealers who were too busy and would not even look at our RV, the second Ford dealer gave us the name and phone number for PARKROSE AUTO & TRUCK REPAIR. Dan Molner diagnosed the problem quickly, which turned out to be a major problem. We left the RV with them and fortunately we were towing a vehicle and had a way home. Throughout the process of getting a new rebuilt engine shipped and installed I was kept informed by Michael of the status along the way. After completion I flew to Portland and drove the RV back to Idaho, at which time I discovered there was a problem with the transmission. Long story short, I took the RV to a local truck repair shop and PARKROSE AUTO & TRUCK REPAIR stood by their word and their warranty and covered the cost of repair. I felt when I met Dan that he was very trustworthy and he has more than proven that he definitely is!Service: Engine repair
I had an inspection for a used vehicle that I was going to purchase. They provided excellent customer service from start to finish. They did an awesome job and explained every single thing about the vehicle to me. Very friendly staff! I highly recommend this place.