Reviews
Friendly folks. I was just passing through on my way back home to LA, so I just had my oil changed and was in a rush, not that I told them, but fortunately, they worked quickly and had me out of there and back on the road in about 10 minutes. Pricing was probably a tad lower than I normally pay at other shops around the country, so that was a nice bonus for me. Definitely recommend.
Went in to get new wheels installed on my jeep, they were backed up and rushed as I had called prior to see if I needed an appointment. They stripped my locking lug nut trying to rush to the point I can’t even remove this tire if it goes flat and weren’t accountable for this, terrible customer service and business in general
We have had multiple vehicles serviced and had different issues fixed at Parkway. We usually tend to drop our vehicles off and go back to pick them up rather than sit and wait on them. The only complaint we’ve ever had is the lack of communication when it comes to them completing the work. The vehicle may have been finished for 2 hours and they had not let us know it was finished. Other than that, we’ve always had great service and the work they do is great, as well.
They always do a great job! They have mounted several sets of wheels for me on factory painted wheels and always take great care not to scratch them! I can not recommend them enough!
We love the service that Gordon and the other workers give. Their quick and fast with the oil changes.
First time to go here. Nail in a tire. Fixed for $25. Drove for 10 minutes so tire monitor system would work. Checked pressure. All FOUR tires overinflated by 10-12 pounds. I had checked all 4 2 days ago, all were on precise pressure but 1 was 1 LB. under except nail tire was off So, not only did tech not bother to do my nail tire back up right, they shot 10+ Lbs. into my other 3. I just moved to Madison and was looking for new tire/ oil change store. So, after this, my search continues.
Took tire in to have a leak fixed. Small hole that I had marked myself for them. Had to take it back two more times and they charged my wife again when she took it up there the second day. While they did credit the second charge and get it fixed on third time had to complain and hours spent wasted on what should have been simple fix was unacceptable.
Excellent busines!! Picked up some type of interstate jewelry and my tire was going down fast. Luckily parkway was right there, excellent customer service, took care of me right away. Could tell all the employees quite professional and everything ran smoothly with each dept weather oil change or new tires. I travel that area of 55 a couple times a year and they are worth stopping to give them my business. I was quite satisfied with my experience
I called to let them know what to do with our company trucks, the guy who answered the phone was rude and acted like he couldn’t care less. Theres too many places to go than to go somewhere with bad customer service and rude employees. I won’t be back.ServicesGeneral repairs & maintenance
Have had oil changed here, and most recently a screw in my tire fixed. Although they do not honor coupons for Firestone, oil change coupon even paying full price here, I highly recommend using their services, with my oil change I was in and out total time 20 minutes. My tire took about 30 minutes total, and they were extremely busy. I had gone to a local competitor where my new tires are under warranty, twice that day and was told it would be a two hour wait. It was 20.00 to fix my tire in 30 minutes compared to free under warranty and waiting 2 hrs. For me my time was more important!! And lastly, I wish I remembered the man's name at the counter, all three occasions I have been its been the same gentleman, SUPER POLITE AND FRIENDLY, helpful and courteous, I will definitely continue to use this business!!! Absolutely recommend!
