Patten's Gas Retail

Have been using for years and still use them. Fast service and quick response. People are the same name is different.
4 8 years ago (01-11-2017)

Perry's was fine until this year when Patten's purchased them. However, since then, service has been horrible. Prices are high, but it's the customer service that is really the kicker. When I decided to switch to Irving, originally just due to cost, Patten's was nearly impossible. Irving contacted them multiple times requesting to buy the tank, I was calling and emailing them for DAYS before I got a response of any kind. Then they were very rude, but eventually agreed to submit the paperwork. So I finally think that I am all switched over to Irving, who by the way, has had amazing service. Irving owns the tank, and was supposed to deliver today, so when I heard the truck, I didn't think I needed to go check who it was. When I went to get the receipt, Patten's, who hadn't delivered in months anyway, and who we had stopped service with, had delivered and now expects $800 from us. It's really no wonder so many people are switching service elsewhere.
1 9 years ago (01-12-2016)