Reviews
Paul Bros Auto Body truly exceeded my expectations when it came to repairing my car. As per my insurance company's recommendation, I entrusted them with the job, and I'm delighted I did. Their service was impeccable, and the results spoke for themselves—my car looks as good as new! The team at Paul Bros Auto Body provided consistent updates on the progress, keeping me informed every step of the way, which I found extremely reassuring. Their attention to detail and commitment to customer satisfaction are commendable. I wholeheartedly recommend Paul Bros Auto Body to anyone in need of top-notch auto body repairs. Kudos to their team for their exceptional work and professionalism!
Never actually had my car repairs completed here due to the extent of my vehicle’s damages but still wanted to called out Michelle from their office who was absolutely phenomenal to work with. She was transparent, clear, and proactive in all of my communications with her. Additionally, she stayed on top of communications with my insurance company and never let things get cold, she always followed-up when necessary. Thank you Michelle for your outstanding help! Getting into a car accident is stressful enough but Michelle made the process as smooth as possible.
Came into Paul Brothers and Addaie immediately helped me out. The insurance company of the at fault driver was attempting to give us both the run around and Addaie made sure that they took care of everything. I left them with a cracked bumper in photos including backup camera malfunction, and damage to the overall locking and lid of the trunk. I was setup with a rental car that day and left out of there. When I got my car back she looked beautiful also pictured The body work they did was incredible and the personable service is something that will have me coming back when needed but also recommending to others.
Great service! The manager walked me through what needed to be completed to get my car back on the road and answered my questions without hesitation.
Ok let me first start out saying that I never ever complain, this is actually the first review I have ever posted in my entire life. Words cannot express how poor of a job they did with my car, a complete disgrace. They returned my car still scratched up from the accident I just had, and when I complained they said sorry that didn’t happen and excused me of insurance fraud lol. Literally laughed at me on the phone. So here’s the deal, I took my car there and lady assessed the damage. I pointed out what was there from accident and what was previously from just daily life dings. She said ok no problem, then charged my insurance company 3k over original estimate. If you thought the damage was from something else then why agree to fix then don’t fix it? No call ? nothing? Wow mind blown. There is also symbols on invoice for to mark prior damage, well no special symbols next to that so then it should be fixed right??!?? I already stopped 3 people from going there and that number will rise, the love u give is the love u get, total amateur shop. Not to mention the work they did do was garbage, the door rubs, and fender is still cracked. I’ll be going to small claims court for sure. STAY CLEAR AT ALL COSTSServices: Painting
Excellent service very happy with the work on my car the staff is amazing
My Tacoma was involved in a hit in run which damaged the mirror and front bumper. I had a great experience working with Michelle to repair the damage. She was extremely communicative and helpful! I’m very pleased with the quality of the work and service Paul Bros offers, and would recommend them to everyone.Service: Body & Trim
While it took time to get my car back from repairs, I couldn't be more happy on how it looks ! They really did a great job in restoring my "pepper" after a major fender bender. Very professional in all communications with me. I'd recommend to everyone for great service...
They did an awesome job on my vehicle...!!! Big red looks great very professional staff and work done in a timely fashion.
The guy who I just talked to had no manner whatsoever. I got a check from the car insurance company and I wanted to see if they can take a look at the damage and tell me how much it will cost to fix it, is it so hard to understand? I guess they only want customers who would let them contact the insurance company so they can scam more money out of the insurance.