Pawtucket Credit Union

I haved called 5 times today to pay my car loan,on hold over 10 min each time then when it rings no one answers!!!!! Bad. Each time i call told things that never match!

Worst experience got a very high interest rate on a car loan. Needless to say had to give the car back

I've been with pcu for 10 years or so and I've never had a issue with the bank I will never change banks the customer service is very nice

Terrible customer service very hard to do bank by mail They only check their mail box once a day so deposits sent in take much longer to record since mail is not delivered until afternoon. If it's bad weather forget it your lucky of mail gets checked.

They’re branches and call center are on completely separate pages. Expect misinformation to be the with this bank.

I have been with PCU for about 20 years. Have banked at Citizens and a couple of others. Will never look back, Pawtucket Credit Union is where I will be staying for good! Customer service is exceptional and they offer everything I need with no fees attached! What's left to say!

Mobile banking app locked my login cause my phone was acting up That app needs an update As soon as possible other than that the bank is great