Reviews
High-quality products at great prices, they always make the correct recommendation even if that means not selling the most expensive writing utensil to you! I love this store and would highly recommend it, they are not pushy sales folks rather they always offer helpful feedback on the writing instruments and they strive to do their absolute best to guide you to the perfect option that's right for you! Great job guys!
Placed an out of state online order that was fulfilled immediately and I received the package just two days later. I am very impressed by the service and would love to visit the actual store in person!
I was looking for ink refills that would fit my Baron Fig Squire and Squire Click pens. I emailed support late afternoon and they responded in less than an hour with several options and ordering links. When I sent a follow up email, I again got a response within 30 minutes with additional options. I ordered several different options ink type, tip size, the order was fulfilled same day and shipped the very next. They arrived within a couple days, all of them fit my pens and seem like smooth, high quality ink. I highly recommend this store for pen and ink needs. Very knowledgeable and very helpful staff!
Very friendly clerk. I wish got his name. Gave me exactly what I asked for and suggested refills witch appreciated.
A small shop but packs a punch, they have a significant amount of pens and a huge selection of inks. I had an old old montblanc that wasnt working and once the worker at the pen place cleamed it it is now working beautifully again. I also purchased an AMCE brand rollerball pen that is just perfect. Great selection and wonderful service
They sent me 3 oz ink after I ordered and paid for 4.5 oz bottle of Noodler’s Polar Black via Walmart fulfilled by Pen Place. The good parts were shipping was free, it arrived intact, and item arrived earlier than promised. Was very excited to get it and tried it out soon as I got it and filled 2 fountain pens. Ink performed great. Then I noticed that the bottle looked different than what was pictured and there was no dropper It was a 3 oz bottle. I called the store and they promised to refund part of the money. I suggested this since I had used some of the product and it would not be right to return it. So I don’t feel too bad. But still disappointed I did not get what I ordered. I had ordered the larger bottle because it was cheaper per oz and came with a dropper.
I placed a very modest order - pencil lead refills late afternoon Dec. 27. The order was filled immediately and to my amazement and delight it was delivered to my home in New England this afternoon 1/2/2022 without expedited shipping. My query before placing the order was answered immediately. Thank you Pen Place and USPS!
I own several high quality pens. Whenever I need refills or advice, I visit the Pen Place at Crown Center in Kansas City. They never hesitate to know all the details about my issues. I have also purchased several pens from them. Once, I needed refills rather fast and could not drive to their location; they quickly mailed me my needed refills. The only negative is the location. I need to plan ahead to visit them, but well worth it! Several comments: knowledgeable, friendly, well stocked, the place to go for all your writing needs. PS: I have no personal or employment relationship with this company. I just appreciate their being in my community.
What a great experience I had with Charles, the owner. I brought in a hodgepodge pens that I needed help with finding cartridges and/or information how to fill them. He very patiently, cheerfully helped me with each pen, and educating me in the process. These days true customer service cannot be taken for granted. He was so helpful - I only purchased a few refills and he treated me as if I just bought the most expensive pen in the store. Take a wild guess next time I need a new pen or inks or cartridges? That is correct, The Pen Shop in the Crown Center
It's nice to have a pen store so close. Prices are surprisingly very good! When you just need a bottle of ink or so but don't want to pay $8 in shipping, this is definitely the place. Pen selection is very good as well!