Reviews
Another 3 months pass and still no response... The product is great, the customer service is not. Have written to them three times with a question about the product I bought ... I'm still waiting. Got your automated blah blah response, but three weeks later, I'm still waiting for a real response. I keep getting your email offers to buy more stuff, so please don't use Covid as an excuse. You're still in business, right? Still selling stuff, shipping stuff? Step up to the plate Pendelton.
Very nicely done store Friendly staff good selection of products although presently you do have to knock for entry as it's limited access because of covid but well worth the couple of seconds it takes for somebody to open the door for you
What can I say, Pendleton products are so beautiful and well made, and the customer service from the team at the Home Store is second to none. The team at Pendleton are so helpful, they were amazing at helping me with the queries I had and assisted me with an online order. I can't recommend this place enough. Ian and Dana were particularly amazing and helped me arrange a courier to collect my order. Thanks!!
Good spot for unique Oregon-based gifts. Fairly decent selection, and high quality items. Prices are steep, but everyone I've shopped for always loves their blankets.
I love Pendleton, but I feel like this store didn't live up to my expectations. It seemed cluttered and unorganized. I was looking for a couple pillows I saw online but they didn't have them here. They claim the store is 3000 sq ft but it didn't have much of a selection. There's much more available online, and the store on 5th Ave is definitely cleaner than this one with better customer service.
Disgusted to find that all the products in the store are actually made in China. I don't mind paying 129 for a nice woolen shirt so long as it's made in the USA. They must have huge margins and making bank simply off the brand name. So sad.
Great little shop selling everything Pendleton. Their items are second to none, but so are their prices. If you want the highest quality wool items out there, this is where you'll find them.
The Pendleton Home Store seemed in disarray. A mishmash of products jumbled together. Shirts displayed were all small sizes with very high prices. I felt I was in a tourist trap. I walked to the other store off Yamhill. What a difference. 5 stars or more for that store.
Amazing quality product and even better customer service.
Great collection of merchandise but customer service could be a lot better
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