Reviews
We have used Peterson CPA firm for many years and continue to be impressed with their professionalism, prompt replies and guidance on tax preparations. I would highly recommend their services.
Peterson CPA Firm is amazing! I’ve used them now 3 years and each year they impress me even more. They are friendly and knowledgeable and always striving to guide me in the right direction. If I have questions, no matter how tough they are they answer it or at least tell me they’ll get back to me - and they do. Customer service has been top notch. I left a voicemail at 5:15 am on a Friday. On 9 am Monday they called me. They really go above and beyond. I wish there would be more reviews for them because I know they are deserving of it. I was referred to them and I’m so glad I tried it. They print out my quarterly estimates for me. Since I owed taxes for 2017, they gave me the envelope already with a stamp on it, the voucher, and included an extra slip with the address of where it’s being sent to in the envelope. If you’re looking for a new tax preparer or CPA, go here. You won’t be disappointed!
I am so happy to have Peterson CPA to do my tax returns. They are professional, knowledgeable and friendly. My questions are answered in a timely manner and the staff are caring and friendly. It's so awesome to have a CPA firm that you can trust. I highly recommend Peterson CPA.
I have used Peterson CPA Firm for the last 2 years and I have not been pleased with the results. Peterson CPA Firm handles my taxes as I am considered a small business under the IRS guidelines. This year there were various issues that needed to be addressed regarding the final taxes sent into the IRS. I made an appt to meet with Mr. Peterson to discuss the various issues. We discussed the first issue that went back to the 2016 taxes and his answer was that he would write a letter and charge me $125. I will say that I was very infuriated by that response and it was insulting. I can write a professional letter myself without the $125 charge. ***Until the above 2016 tax issue was resolved the remaining 2017 tax issues could not be addressed.*** The second issue was when I called the IRS they had no record of my taxes being sent in electronically. I called Mr. Peterson and made him aware that the IRS has no record of the electronically filed taxes and that I needed a copy with the confirmation number. He briefly spoke to me then "slammed" the phone down hanging up on me. PROFESSIONALISM AT ITS VERY WORST!!! The third issue is they had no record of my refund because they had no record of the electronically filed taxes. Although, interestingly enough I was being charged for not having insurance due to Obamacare. I wrote letters and placed numerous calls to the IRS to straighten out this mess. I had the pleasure of dealing with some very professional people at the IRS. In fact, the IRS wanted to know who my CPA was as there was no excuse for this situation. I gave the IRS all of Peterson CPA Firms information both in writing and verbally. I handled every one of these issues with the IRS and got it all resolved with in a couple of months. This is a prime example where Peterson CPA Firm should have followed thru on all issues as Mr. Peterson was the CPA of record for preparing my taxes. An additional item I would like to mention is that I donate every year to the Salvation Army, the V.A. of Houston as well as the women's and men's homeless shelters. I try to do my part as I am very fortunate and would like to give others a helping hand. No matter what my donations were for the year to these organizations Mr. Peterson would always slash the cost extensively. Mr. Peterson says it is based on the IRS guidelines for Goodwill. Goodwill would not even except the items of donation. Especially, after Tropical Storm Harvey. i.e. used dining room table w/8 chairs, refrigerator, freezer, 2 chandeliers, & numerous boxes of clothing. new $1,500 worth of brand new items to help those who lost so much during Harvey. Unfortunately, I do not donate garbage. I donate quality used items as well as brand new items. I would never ever recommend Peterson CPA Firm to anyone. Peterson CPA Firm deserves ZERO STARS. MR. PETERSON IF YOU HAVE NOT FIGURED THIS OUT YET; "YOU ARE FIRED"!!!
I have an appointment with a tax preparer there, but had to comment after reading all the reviews. Particularly the lengthy one by L D on here who seemed to have had a one man jury trial, and chose to hang the suspect. All quite dramatic yet one-sided, in my opinion. I intend to keep this appointment, partly due to this seemingly unfair lashing. And i intend to go in believing that this local business, here in Friendswood, is striving for a lengthy list of longtime clients, of which I hope to be. L D, I hope you are in a better place now. I truly do. Edit; we've had our taxes done here twice now and were treated well and not price gouged. We will be back this next tax season.
Staff are Friendly and Personable. Tax Return was done when promised. I was able to sit down and talk to a CPA about my Tax Return.
I have used The Peterson CPA firm for the past several years. They are professional and very prompt. This has taken so much stress off of me at tax time.
Beth is patient, tolerate of me, very knowledgeable. Really appreciate doing my taxes and keeping things in order.
Very good and prompt service.
