PetSmart

This was our first trip to this location and we fell in love. We ended up adopting two kittens from their lot. We went inside to spend time with the kittens and when we met these two, they were ours. The adoption process was quick and simple. The workers are super attentive and thoughtful. They assured us regarding the kittens' records and gave us plenty of insight to make this a very easy transition for everyone. We're so happy with the new additions to our family. I recommend coming here in person and getting to know the store. The other workers stocking the place and helping us as cashiers are super knowledgeable and patient. I know we'll be back here for more supplies for sure.

We were in town happen to go get some fish and aquarium items for mom and ours at Kalihi pet but seen this pet smart branch in Nimitz. So we shop here instead worth &200 plus . I like the store variety of fish products .. pet smart: fish smart I say.. but my dismay when my wife who is pregnant -trimester with me and a 4 year old boy needed to use bathroom she frequent use bathroom due to her pregnancy…. But the store staff -NOAH was saying it’s no public restroom due to the homeless messing up..?!!!?@“! To me do we look like homeless?? It’s just a call of nature and special consideration for a pregnant woman?? But I guess staff Noah is just blind to see the need of a customer?? Not SMRT people.. !!! Hey I understand company policy according to your situation but humanitarian reason and customer service bringing $200 purchase, pregnant woman can’t use to ‘pre’???!! Where is your SMART brain??? I’m sorry just got oust off I almost wanted to return my entire purchase but I wasted time going inside store and look around.. so sad, really sad of this experience?!!!! I hope your CEO see this comment ot the state to mandate the law to provide a public rest room for emergencies and customers… hello???! Customers not homeless!! Get your brain smarter please!! Can’t believe such bad experience hereit’s like a big joke!! !!! Oh btw, 2 different item on 2 location shelves exactly the same but different price and Noah said he don’t know?? Maybe the person did not remove old pricing??? Of what???! Very smart answer!im just post and sad how sales associates sometimes don’t think outside the box!!! A grade school is smarter in this case! Don’t delete my post I’ll be on the look out , I can use social media to bring my frustrations if this warrant my customers feedback.

It's not in the best of neighborhoods but it's worth the visit. All the employee's there are super nice and very helpful. The deals are super awesome also, especially when you adopt a kitten from them. It's almost unbelievable how many deals they have me for my kitten. Trust me, you'll love it!!!!

Great place to get products for your pets. Prices are a lot cheaper than shopping at Petco. Would recommend looking online prior to going to store to see if any specials are running.

The betta cups were filthy and there were 2 DEAD ones rotting in their cup. I purchased one of the livelier ones just to save him from dying in a disgusting smelly goo. It's a shame what those poor fish go through.

The staff here is great, I really appreciate their friendliness. I would come here more often if along the parking lot wasn't lined with homeless tents. That made me feel nervous walking in the parking lot by myself.

The store is SPOTLESS. I’m an animal lover and all the animals in the store seems to be well kept and live happily in their environment. The helpful staff will answer all your questions.

Very friendly grooming staff and the cashier was helpful with telling me that military gets 10% off grooming services on Tuesdays. Thank you Petsmart!

Great pet smart, it's pretty big and they have do have a lot more items then other ones, one downside is the the outside community it has a lot of homeless people but don't let that scare you, there's not much control over that

May not have the best selection but has enough variety. Cheaper than most other petcos/petsmarts I've been too and workers are nice and knowledgeable. They also always have cats up for adoption inside the store. More places are lucky if you see one.