Reviews
Today 11/03 at around 3pm, two lovely employees helped me catch this mouse I accidentally let out in the store and made sure I was all set up with the supplies that I needed. I forgot to ask their names, but one was bald and the other had blonde hair... both of them were awesome. <3
I’ve been to Petsmart a couple times since they opened and I have to say I’m thoroughly impressed. The store is laid out well, it’s brightly lit, shelves are stocked, it’s clean and the employees genuinely seemed to want to help you. My only complaint would be that the prices are a bit higher then what I’d pay if purchasing online but it is a brick and mortar so I can understand since they have a higher overhead f *edit 4/5/19 - I have now been to this location approximately 8x. I have been in with my friends dog as well as my cat and the staff is always friendly and helpful. Unfortunately, I’m not impressed with the groomers and the length of time it takes for them to execute a standard grooming. I will say that the woman who handled my cat was very professional even after I expressed my disappointment in not being told my cat would be there for 3-4 hours. The groomer kept me in the loop during her stay and my cat seemed happy when I picked her up however because of how the grooming is expedited with multiple cats/dogs and being rotated between them I won’t return for grooming. I’d prefer to have an appointment where my cat sees a groomer that’s dedicated to one animal from start to finish. **they price match Chewys and Amazon!!
I just adopted a lovely dog named Mark and we needed to find some toys for him to play with. We went to our local Petsmart and they have all the toys and items you can ask for! We also were able to get flea protection and dog food, which should last our dog for quite sometime.
Picked up this tiny cute kitten in South Philly. But first, a trip to the pet shop. This petsmart made everything easy as they had most of the starting kit. I would have liked a larger selection of kitten can food but I don’t think there is one. Anyway, my cat and I are content with the current items. Will probably be some more things needed in the future I’m sure, would recommend.
Our associate name Emily was amazing! She was super warm and friendly with so much knowledge about the fishes. If I can give her a hundred star for her customer service I would. She deserve Employee of the year!! Thank you so much Emily for your outstanding work!!
Favorite pet store with great selection, friendly knowledgable staff and free onsite parking at Liberty Square. Our dog loves their house brand Whimzies edible dental treats. Pet Smart helped train our shiba puppy, groomed him, and even coaxed him to do a photo op with their Easter Bunny. Do download their app to earn points for discounts, coupons and alerts for free events.
Stopped in to purchase two parakeets... I found two beautiful birds!... The staff were cheerful and helpful... A good experience...
Manager Chris was excellent to work with! I’m having a flea issue with my cats and he was extremely helpful in sorting through the many products and suggesting the best one for my babes/home to get rid of the little pests. Of course, dealing with fleas can be stressful, and Chris was very understanding of this. It was a great experience given what I was shopping for and I feel better equipped to handle this issue. Easily the best pet smart in Philly, thanks!
This is the smallest location I’ve ever been to, but very convenient and pet friendly. The store staff is very friendly and helpful.
Best PetSmart by far. They have the best fish and fish tanks